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Guidance to help you plan the support your service will provide after a disaster.

Community Resilience, Wellbeing and Recovery Project Resources

NCOSS, the Mental Health Commission of NSW and University of Canberra have developed these resources to enable community assets, such as local social sector organisations, to be a key part of community-led disaster recovery, and how to enable non-local organisations, such as government agencies and large NGOs to support them.

The resources include:

Guide for community-based organisations

This guide is to assist local organisations identify the roles they contribute to disaster recovery and resilience in their community and how to plan and prepare for these roles. This guide talks about common practical challenges local and non-local organisations experience as part of disaster recovery.

Workbook for community-based organisations

This workbook was produced to be used alongside the Guide for community-based organisations. It contains seven worksheets local organisations can use to plan their role in disaster recovery processes.

Guide for funders, large organisations and others seeking to enable and support local organisations in disaster recovery

This guide is for funders, government agencies, large organisations and others seeking to enable and support local organisations in disaster recovery.


The United Nations Office for Disaster Risk Reduction (UNDRR) provides information on Understanding Disaster Risk and supporting vulnerable communities.

The NSW Government provides information on formal emergency management arrangements as well as online and face-to-face Emergency Management training.

The Mountains Community Resource Network, has complied a range of emergency resources for community from household preparedness to resources for business and community organisations.

The Victorian Council of Social Services (VCOSS)’s Bushfire Recovery Project has developed resources for community sector organisations engaged in disaster response, recovery and planning.

The Australian Council of Social Services (ACOSS)’s Resilient Community Organisations is a toolkit developed by and for the community sector to help organisations measure and improve their resilience to disasters and emergencies.

The Community Services Industry Alliance provides resources to support community-based organisations to plan for and recovery from disasters - Disaster Management and Recovery Toolkit, Business Continuity and Disaster Management Planning Template and Disaster Management and Recovery: planning checklist.

Gender & Disaster Australia (GDA) promotes an understanding of the role played by gender in survivor responses to natural disaster, and to embed these insights into emergency management practice. GDA offers a range of practice based resources, including in-person and online training packages and checklists.

The Ngunya Jarjum Planning For Disaster (PFD) project has been developed to increase household disaster and emergency preparation for Aboriginal and Torres Strait Islander households across the Northern Rivers, Planning For Disaster - Prepare - Prevent - Respond - Recover (

When things don't go to plan - general advice from the Australian Government on how to develop a business continuity plan during a crisis.

The NSW State Emergency Service has an online tool to help businesses make an Emergency Business Continuity Plan.

The SafeWork NSW Code of Practice: Managing psychosocial hazards at work

Me, Myself & Disasters Podcast: Disaster experts from around the world discuss response, recovery and resilience with hosts Andrew & Josh.

Inner Sydney Voice have created the Emergency Preparedness Handbook for people living in social housing – a five step guide for people living in social housing to be prepared for emergencies.

Meals on Wheels NSW has developed ACT! A Collaborative Toolkit: preparing older people for emergencies which supports home support providers to empower older people to make decisions about preparing for emergencies and builds the capacity of home support services, including local Meals on Wheels providers, to train their staff and volunteers on how to discuss emergency preparedness with their clients and make referrals to emergency services for assistance.

NCOSS has developed the NCOSS COVID-19 Vax Risk Assessment Toolkit and COVID-19 Community Sector Resource webpage to support services with their pandemic response.