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For more of the latest information on how to plan for service continuity during COVID-19, see the NCOSS COVID-19 Community Sector Resource.

We are working with the Department of Communities and Justice and NSW Health to ensure that advice specific to different programs and service types, addressing the particular issues and challenges each face, is developed and widely distributed. NCOSS CEO, Joanna Quilty, regularly joins Simone Walker, Deputy Secretary, Strategy, Policy and Commissioning at DCJ in video updates to answer your questions with clear, accurate information about how COVID-19 is impacting the community services sector.

We have assurances that your funding should not be impacted, if there is a need to temporarily suspend some elements of your service. If you think your service will be significantly impacted by COVID-19 and you may have difficulty meeting your contract requirements, speak to your contract manager about the developing situation and any contingency plans that may need to be put in place.

Continued support for service providers during COVID-19

18 August 2020

The latest video discusses COVID-19 and some other topics, including:

  • Continued support for service providers during the pandemic
  • The recent Auditor General’s report on Their Futures Matter
  • Future funding allocations

Previous updates

8 July 2020: Overcoming service delivery challenges during COVID-19


16 June 2020: Supporting vulnerable people beyond COVID-19 (Part 2)


16 June 2020: Supporting vulnerable people beyond COVID-19 (Part 1)


15 May 2020: COVID-19 update for service providers


1 May 2020: Supporting service providers during COVID-19


5 April 2020: Aligning our services during COVID 19


3 April 2020: Preparing for spike in DFV during COVID-19 pandemic


29 March 2020: Continuing to provide essential services


20 March 2020: Keeping our service partners informed


A Wave of Disadvantage Across NSW: Impact of the COVID-19 Recession

Mapping Patient Experience and Economic Disadvantage in NSW