Intensive Support Case Manager

CORE Community Services Ltd

Applications Closing: Friday, March 29, 2019 - 17:00

The position will provide intensive support, outreach and flexible, specialist services that align with principles of self-determination and meet the needs of this vulnerable target group within a transitional housing setting. The position would be required to work as part of a large team to provide intensive support services to young people between 16-24 years within the South Western Sydney district.

The position functions under the supervision of the Intensive Support Team Leader.

Responsibilities include:

  • Implement strategies to support client's achieve their goals on a day-to-day basis through case management
  • Work closely with Young People within transitional accommodation and support them towards independence
  • Assist clients to develop and achieve living skills in conjunction with their needs as identified in their case plans
  • Support and resource clients with access to information and ensure they are provided with different pathways to vocational education and employment
  • Respond and support to clients with a flexible approach to their emotional needs
  • Work with the Early Intervention team and other areas of Youth Services, to engage, assist and support family mediation 
Category: Care & Support Work, Community Development, Social Work
Field: Family, Children and Youth, Housing & Homelessness, Residential Care, Community
Employment basis: Full-time
Salary Range: $66,000-$80,000
Job Location: South West Sydney
About us

CORE Community Services (CCS) - we are a not-for-profit community organisation which has been operating in South West Sydney for almost 40 years. We deliver a wide range of services, activities and programs across five key service areas - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care and Community Engagement.

Position details
Essential Selection Criteria:
  • Formal qualifications and relevant experience within the community sector
  • Proven experience working with young people at risk with complex needs; and an understanding of early intervention and prevention models
  • Experience in all aspects of case management and case plans
  • Well-developed interpersonal and conflict management skills
  • Knowledge of child protection issues and mandatory reporting 
  • Sound interpersonal, communication skills and high level of computer literacy
  • Demonstrated competence in community liaison and community capacity building; working with a range of appropriate professionals in youth related services
  • Demonstrated experience working with Culturally and Linguistically Diverse people
  • Ability to meet deadlines and manage competing priorities 
Desirable Selection Criteria:


Experience working in transitional housing will be looked upon favourably.

Other Information:

On offer is a full time position, remuneration is as per the SCHADS Award and addition to this, employment within the not-for-profit sector offers a range of staff benefits.


You will be required to clear probity checks including National Criminal History Check, NSW Working With Children Check, hold a NSW Driver's License and have working rights in Australia.

Contact details
Contact Name: Human Resources
Contact Email:
Contact Phone: 0297270477
How to apply

If this sounds like you please submit a cover letter addressing the above selection criteria, current resume and details of three professional referees to

Date posted: 14 January 2019

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