Data and Evaluation Officer

• Convenient Sydney location
• Flexible working options - work from home and the office
• Role is available Part Time Fixed Term - Contract until 30 June 2022
• Working to improve the health and wellbeing of LGBTI people and communities at the national level.
• Salary: SCHADS Level 4 $73,334.16 - $78,906.66 plus salary packaging

About the Role

The Data and Evaluation Officer role is responsible for ensuring that the Program data needs of the Alliance are met. In particular that QLife service data is captured, analysed and presented to QLife service partners to ensure that they are equipped to understand service successes and areas for improvement and growth. The role also services the data needs of the Silver Rainbow program and supports training programs by providing data and administration support.

To be successful in this role, you will have:

• Experience in applying a continuous improvement focus to processes and systems
• Demonstrated ability to extract, analyse and translate data into accessible formats for diverse stakeholders (including volunteers, staff, government departments and the general community).
• Experience in a similar role within a community-based organisation or within a web and phone-based service.
• Experience of working with online learning platforms.
• IT skills including use of software such as iCarol or equivalent, Microsoft Office, social media and web analytics.
• Excellent verbal and written communication skills including delivering practical instructions verbally and in writing and producing well written and succinct documents.
• Ability to assist staff and/or volunteers with different skill levels to use project-related software.
• Proven innovative thinking and problem-solving skills, including the ability to grasp new systems and concepts quickly.
• Demonstrated skills in working effectively and collaboratively in a team.
• Understanding of and commitment to the health and human rights of LGBTI people and communities.
• Excellent administrative and organisational skills and the ability to work with a demanding workload in a timely way.
• Demonstrated skills in working effectively, productively and collaboratively in a team both with the Alliance, its member organisations and other organisations with minimal supervision.
• Strong initiative and self-motivation and ability to work autonomously and as part of a team.

We encourage people from diverse backgrounds including people with disability, LGBTIQ+ people and Aboriginal and Torres Strait Islander people to apply.

Contact details – Emma Smith - 02 8860 9380 or emma@360hr.com.au

Details

Download Position Description

How to Apply

HOW TO APPLY

To view the Position Description with the full role overview and list of accountabilities and selection criteria, click on the document attached to the job advertisement.

Please provide a covering letter with your updated CV answering the following questions:

Question 1

QLife is Australia’s only LGBTI telephone and webchat service. Please describe what you think are the key health issues affecting LGBTI people and communities and tell us a bit about how you connect to the LGBTI community.

Question 2

Describe a situation where you needed to modify elements of a CRM and the processes you used to deliver and implement those changes.

Accessibility

• If you have any access requirements or need to submit your application in alternative format, please contact us to discuss.
• You can apply verbally over the phone or through a face-to-face meeting if you cannot submit a written application.
• You will need to tell us about your previous work experience, your suitability for this role and your answers to the target questions.

Applications close on 18 January 2021 and interviews will be conducted on 22 January 2021.

Please note, due to office closures, applications will be reviewed in the week commencing 11 January 2021.

National LGBTI Health Alliance