The ACNC is aware that some banks and other financial intuitions still use the ASIC Company Register for information on registered charities and can be a source of difficulty for organisations. They have organised with ASIC to display a message on the records of registered charities, which directs users to the ACNC Charity Register for up-to-date details about directors and charity addresses.
They have also produced, in collabortation with ASIC. a brochure that explains to financial institutions the ACNC Register is the source of the most up-to-date information about registered charities.
ACNC also invites you to contact them at email@example.com if you have issues with specific banks or financial institutions, they will send a letter advising them that the ACNC Register is the source of information for registered charities.