Leasehold Support Officer
We are now recruiting for a Leasehold Support Officer on a full time, fixed term contract until 30 June 2020. This role will be based at Hurstville and is classified as a Level 3 on the SCHCADS Award. This role will report to the Team Leader, Customers and Communities. This role was previously known as Business Support Officer - Leasehold.
As a Leasehold Support Officer at SGCH you will confidently provide efficient and effective customer support and back office administrative and business-related support for the Leasehold Acquisitions Manager. You may also be required to support other areas within the Customers and Communities team including Tenancy Management, Support Coordination, Pathways Assessments, Income Management, Rent Review, Communities and Place and Allocations.
In the work of a Leasehold Support Officer, you will be responsible to provide administration and business-related support which may include data entry, booking and auditing lease sign ups, archiving, following up repairs, assisting with scheduling of appointments, filing, sourcing leasehold properties, managing market rent increases and other relevant administrative tasks as required. You will be required to liaise with landlords, agents, tenants and other internal/external stakeholders, take phone calls, assist with managing the leasehold inbox and assisting customers face to face at reception.