Practice Manager

West Connect Domestic Violence Services Inc.

The Practice Manager is responsible for promoting quality practice across West Connect Domestic Violence services to improve the outcomes of the women and children we support in our crisis accommodation, transitional housing and outreach services.

The position will be responsible for the maintenance and development of policies and practices within the organisation, to support the organisation’s values and industry standards. The Practice Manager will also provide support to the CEO and the wider organisation in HR activities.

The position is for 28 hours a week with a 12-month contract with the possibility for extension and includes generous salary packaging. You will be working at our Head Office in Penrith (working from home partially is negotiable). If you are looking to join a supportive workplace culture and be part of our future achievements please apply by responding to each of the selection criteria below.

Category: Community Development
Field: Women
Employment basis: Contract
Salary Range: $80,000-$90,000
Job Location: Western Sydney
About us

West Connect Domestic Violence Services aims to provide a holistic response to women with and without accompanying children who are experiencing domestic and family violence and related homelessness, emphasising the principles of empowerment, self-determination and an acknowledgement of the dynamics of domestic violence in a political and social context.

We do this through the provision of direct support, safe accommodation and housing options and programs that aim to create a non-violent community where women and children, regardless of their social and cultural background, age, sexual orientation or circumstances, will have access to the knowledge and supports needed to take control over their own lives. West Connect Domestic Violence Services uses a feminist framework and is guided by principles of social justice and equality.

Position details
Essential Selection Criteria:
  • Tertiary qualifications in human services, management or related field
  • Ability to apply feminist theory into service delivery practice
  • Experience working in direct service delivery to women and children experiencing domestic violence
  • Knowledge of the Specialist Homelessness Service Sector
  • Demonstrated experience in contributing or achieving an accreditation for an organisation
  • A working understanding of Child Protection practices and legislation in NSW
  • Proven ability to analyse information, problem solve and contribute to the development of solutions for improving quality, compliance and performance
  • Ability to influence and convey complex information in a simple yet compelling way to a range of audiences
  • Excellent attention to detail, time-management and organisational ability
  • Well-developed interpersonal skills and high level written and verbal communication skills
  • Ability to source and interpret specialist HR and or Industrial Relations advice
  • Demonstrated experience working in cross-cultural settings
  • A current NSW drivers Licence

Being female is a genuine requirement for these positions under (section 31 of the Anti – discrimination Act 1977).

Position Description: Download position description
Contact details
Contact Name: Britta Weijers
Contact Email:
Contact Phone: (02) 4732 2318
How to apply

Please refer to the job description document for a more detailed description of the Practice Manager position.

Please send your application with your resume including two referees, a cover letter, and a document addressing the essential criteria to

Successful applicants will be required to undergo a Working with Children and a Criminal Record check prior to commencement of employment.

Date posted: 02 May 2019

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