Family Youth and Childrens Case Worker

The Gender Centre Inc

Applications Closing: Monday, May 13, 2019 - 17:34

The role of the Families, Youth and children’s case worker is to identify, plan and provide youth specific support and case management to young people, parent/s and or carer/s requiring support regarding their transgender or gender expressive youth.

Category: Care & Support Work
Field: Family, Children and Youth
Employment basis: Part-time
Job Location: Inner West Sydney
About us

The Gender Centre is a not-for-profit service provider funded primarily by NSW FACS and Sydney Local Area Health. The organisation provides an extensive range of services to the transgender and gender expressive community.

Position details
  1. Diploma in Community Services or other relevant tertiary qualifications.
  2. A minimum of 2 years’ experience working with families and youth.
Essential Selection Criteria:



  1. Diploma in Community Services or other relevant tertiary qualifications.
  2. Current First Aid certificate or willingness to obtain.
  3. A minimum of 2 years’ experience working with families and youth.
  4. A good knowledge of the issues effecting transgender and gender expressive people
  5. Demonstrated understanding of trauma and how this impacts mental health & wellbeing.
  6. Demonstrated understanding and experience of trauma on youth development, attachment and the parent-child relationship.
  7. Ability to identify and assess significant risk of harm and enact mandatory reporting responsibilities.
  8. Competency in cultural sensitive practice.
  9. Ability to work collaboratively and co-case manage with other agencies.
  10. Ability to work effectively in a team, and autonomously
  11. Computer literacy in MS Word products.
  12. Must be willing to undergo Working with Children Check.
Desirable Selection Criteria:


  1. Skills and understanding of how to facilitate group work and community education and other capacity-building workshops and programs for families and children.
  2. Current Driver’s Licence
Other Information:


  • To provide direct case management and coordinated care and support for families, children and youth
  • In consultation with parents, the senior case manager, and other significant stakeholders; conduct a triage assessment for children, youth and parents identified as having support needs and determine individual needs for access to relevant health and community supports.
  • Contribute to individual case plans based on the assessed needs; develop, implement, monitor and regularly review goals and actions in relevant case plans.
  • Ensure that individuals are valued and respected and that care initiatives aim to promote healthy interaction with parents and children, independence and client self-determination.
  • Coordinate and participate in case conferences and interagency meetings in a collaborative and consultative manner.
  • Liaise with parents and psychologists to refer children to community and specialist providers if required
  • Collaborate with parents and the multidisciplinary team to gain skills and knowledge that will benefit the healthy growth and progress of their children through linkages with appropriate community agencies and supports 
  • In collaboration with parents, youth and children and relevant service providers, provide and monitor appropriate and responsive support services.
  • Brief the Connect Group facilitator when a new child is joining the group
  • Promote the GC and advocate for service options for the target group, in the wider community, through sound working relationships with service provider networks, schools and the broader service system.
  • Assist with administrative functions, including maintenance of client data base and funding reporting requirements.
  • Participate in the professional support and development of the service and maintain own professional knowledge and skills.
  • In conjunction with other team members, be responsible for ongoing development and evaluation of program practice, ensuring continuous quality improvement and compliance with the relevant standards.
  • Maintain a safe work practice in accordance with Workplace Health and Safety legislation and the Gender Centre.


Position Description: Download position description
Contact details
Contact Name: Phinn Borg
Contact Email:
Contact Phone: 95692366
How to apply



You are required to apply in writing for the position. Appointments to positions with The Gender Centre are made on the basis of merit. This means that the applicant considered to be the most capable of performing the duties of the position is selected. Choosing the best person for the position is part of The Gender Centre’s Equal Employment Opportunity Policy.


Your application must contain:

  • your completed Job Application Coversheet;
  • your responses to the selection criteria (see below); and
  • your resume, including referee contact details.

(Please do not list partners and or family members as contact referees)



You need to write your responses to each of the essential and desirable selection criteria to show the selection committee that you have the right mix of skills, knowledge and experience to do the job. Our suggestion to applicants to ensure that the selection criteria are met adequately is to make a separate heading for each selection criterion. For each one, describe in no less than two paragraphs your skills, knowledge and experience and show how they could be used in the job. Emphasise your major achievements.


Key Words in Selection Criteria and their meaning:


Demonstrated knowledge: you need to give examples that prove you have this area of knowledge.

Ability to: you do not need to have completed this kind of work before, but your skills, knowledge and experience must show that you are capable of doing the work. 

Describe things you have done which prove you could do this kind of work.


Experience in: you have to show when and how you have done this work before. Give examples.


Effective, Proven, Highly Developed, Superior: These ask you to show your level of achievement.  Give as much detail as you can, using examples of your achievements to show your skills, knowledge and experience.


The Gender Centre  requires all employees to have an awareness of the principles and practices related to Equal Employment Opportunity (EEO), Occupational Health and Safety (OH&S), Ethnic Affairs & Cultural Diversity and Appropriate Conduct (Ethical Practice) relevant to each job.  You should ensure that you address these aspects as part of your response to the selection criteria.




You need to complete the Job Application coversheet. You also need to complete a resume which is clear, concise, up to date and includes: any qualifications, professional registration & affiliations, employment history and the name, address and contact numbers of two referees.  Personal information such as marital status, number of dependants, etc are not relevant to the requirements of the position and need not be included in your resume.  If you are intending to apply for more than one advertised position, please submit a separate application for each position.

Date posted: 18 April 2019

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