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The Role 

This position is focused on developing training materials and delivering of training to STARTTS staff and external service  providers, capacity building STARTTS staff and others to deliver training, organising training events, and to manage  projects related to the production of online and other types of training content. This position requires a people person  who is highly organised and assertive with good project management and leadership skills, a confident public speaker,  enjoys training adult learners and developing training materials; and has experience working with people from refugee  backgrounds. 


Reference No.1086-1
Applications CloseJuly 19, 2024
Job Board
Job CategoryTraining & Education
Job FieldCommunity
Employment BasisFull Time
LocationSouth West Sydney

Download Position Description

Essential Criteria

  1. Relevant tertiary qualifications in social work, psychology, community development, health sciences, adult education or  related discipline.  
  2. Minimum of two years of experience working as a counsellor, case worker, community development worker or other  relevant position with people from refugee backgrounds.  
  3. A highly developed understanding of refugee and asylum seeker experiences, the impacts of torture and refugee  trauma, trauma informed and culturally safe approaches, recovery processes and a knowledge of the refugee  resettlement sector.  
  4. Expertise in delivering training in-person and online (eg. Via Zoom, MS Teams) to adult learners who were workers or  volunteers of health and community services, and/or students studying a profession.
  5. Demonstrated experience designing training materials for audiences with a wide range of English language abilities and  educational backgrounds.
  6. Excellent project management skills including the ability to maintain excellent working relationships, to plan, to manage  the workload and meet deadlines.
  7. Excellent written and spoken English communication & interpersonal skills and excellent skills in the use of computer  programs including MS Word, MS PowerPoint, and MS Outlook.
  8. Ability to work independently and as part of a multidisciplinary team within a multicultural environment.  

*This position is not considered child-related employment and will require a National Police Check. 


This role is a Category B role. Category B workers must have two doses of an approved COVID-19 vaccine. If successful you  must provide evidence of vaccination. (The annual Influenza vaccination as well as vaccination for other transmissible  diseases are strongly encouraged but not mandatory).  

Should you not be able to comply with vaccination requirements before your commencement date, the offer of  employment may be withdrawn.  

If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.

Desirable Criteria

  1. Experience in the development of online training packages.  
  2. Interest in management and leadership  

Other Information

Work Type: Full-time; 38 hours per week. Contract up to 2 Years (Continuation subject to ongoing funding)

Location: Carramar 

Vaccination Requirement: Category B. 

Salary: Health Education Officer, or other relevant classification based on qualifications, experience and requirements  of the role. A generous salary packaging scheme is also offered. 

How to Apply

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

  1. Complete a
  2. Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide How to apply for a job at STARTTS)
  3. Submit an up-to-date Curriculum Vitae (CV)
  4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate  Australian body to be considered)
  5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
  6. A cover letter is optional.
  7. If you have any issues applying via the Employment Application Form or for any further information, send email to:

Closing date: Friday 19 July 2024

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check:


Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities? 

Come & join us! 

The Organisation 

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

ContactMelanie Leemon (Training coordinator)
Phone number (02) 9646 6700