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Our client, WASH House, is seeking a qualified and experienced professional to join their team in the role of Caseworker in their Staying Home Leaving Violence (SHLV) program. 

Your new job…

This position provides support to women & children escaping domestic violence through intervention, case management and group work services. This role works closely with clients by assessing safety needs, seeking to improve social, health, economic and legal outcomes for families, reduce homelessness and promote accountability for offenders of violence.

Key accountabilities will include:

  • Case Management
  • Community Development
  • Quality Improvement

The role is Permanent Part Time at 28 hours per week – Tuesday to Friday. There is some flexibility for some of this time to be worked remotely, however being a declared essential service this work will primarily continue from the office and COVID-safe measures have been put in place to protect staff and clients.

Salary for this role is classified at level 5 in the NSW SCHADS Award (Pay Point to be determined based on experience). The role is based in Mt Druitt but covers the whole of Blacktown LGA therefore will require some travel as necessary.

What you’ll need to succeed…

The successful applicant will be a passionate woman with sound experience in case management and a proven ability to support women & children in crisis with complex needs. Your experience will also include networking, advocacy and you will have a good understanding of domestic violence.

Aboriginal and Torres Strait Islander women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

The WASH House considers being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

What you’ll get in return…

  • Some above Award conditions
  • Opportunities for multi skilling and up-skilling
  • High level of diversity in role
  • Excellent working environment

If you are an experienced Case Worker with a passion for helping making a positive difference in people’s lives then this is the role for you!


Applications CloseAugust 9, 2021
Job Board
Job CategorySocial Work
Job FieldMental Health and Counselling, Women
Employment BasisPart Time
LocationWestern Sydney

Download Position Description

Essential Criteria

  • Relevant tertiary qualifications e.g.: Social Work, Behavioural Sciences
  • Experience in case management of people with complex support needs including outreach and advocacy
  • Knowledge and understanding of domestic violence, social policy and issues that face women and their children in Western Sydney
  • Proven ability to support women and children in crisis or at significant risk of harm and understanding of trauma-informed practice
  • Excellent communication and negotiation skills
  • Experience networking with multidisciplinary services and agencies and ability to build and foster relationships
  • Conceptual skills, with sound analytical and problem-solving ability
  • Ability to work effectively within a small team
  • Computer and internet skills
  • Current driver’s licence
  • Working with Children check and Police Check (or willingness to obtain)

How to Apply

You can find an Information Pack (including the Full Job Description) via or call us on (02) 4555 4634.

To apply, please send us your resume and a cover letter (either written or video) that tells us:

  • What motivated you to apply for this position?
  • About your ability to support women and children in crisis or at significant risk of harm
  • What experience you have in case management of people with complex support needs
  • What is your understanding of domestic violence, social policy and issues that face women and their children in Western Sydney?
  • The skills and experience you have that will make you successful in this role.

Closing date: Monday 9th August 2021

Apply immediately as interviews will proceed without delay

Total Workforce Services

Your new employer…

The Women’s Activities and Self Help (WASH) House is a community based information and resource centre for women that envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. They work towards this by providing information and referral, advocacy, capacity building and support services.

The organisation has been established in the area for nearly 40 years as a support and resource centre for women. Over this time, the WASH House has grown and evolved to run a range of programs including Staying Home Leaving Violence, Counselling, Case Work, Group Work and Information Services. The WASH House is a service run by women, for women.

Leave work each day feeling part of making a difference to the local community! Find out more about WASH via

About the Program…

The Staying Home Leaving Violence (SHLV) program is a casework model supporting women (and their children) escaping domestic violence to remain safely in their homes or leave safely.

ContactAngela Gauci
Phone number (02) 4555 4634