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This position is to provide a comprehensive assessment, referral and counselling service to Refugee and  Special Humanitarian Program entrants living in the Armidale region of NSW. This position will be a member  of the Rural & Regional Team managed by a team leader. You will provide a wide range of therapeutic  interventions for survivors of refugee trauma and/or torture. You will also liaise with refugee communities and  other relevant stakeholders to develop and implement community development activities. 

The successful applicant will be part of a multicultural and multi-disciplinary team. 

Skills and Qualifications Required 


  1. Tertiary qualifications in health, counselling, behavioral or social sciences.  
  2. Demonstrated assessment and counselling experience in a cross-cultural context.  3. Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the  effects of torture on individuals, young people, families, and communities. 
  3. Relevant clinical group work and training skills. 
  4. Excellent oral, written communication and interpersonal skills. 
  5. Knowledge of the cultures and health needs of refugee communities in Armidale and Northern NSW. 7. Knowledge and experience in community development, community liaison and advocacy. 8. Ability to work independently and as part of a multicultural and multidisciplinary team. 9. Current NSW Driver’s Licence. 


  1. Experience in working with children and adolescents in a clinical setting. 
  2. Knowledge of local communities in Armidale and available services. 

*This position is considered child-related employment and will require a Working with Children Background  Check and a National Police Check 

As a not-for-profit Affiliated Health Organisation, STARTTS is required by law to adhere to the Public Health  (COVID 19 Vaccination of Health Care Workers) Order 2021, which commenced on 26 August 2021. The  Order establishes mandatory requirements for health staff and persons working in health settings to be  vaccinated with a COVID-19 vaccine. The Order requires the first dose of a vaccine by 30 September 2021,  with a second dose required by 30 November 2021. You will be required to provide a record of your COVID 19 vaccination status if successful.


Reference No.Position No: 1096
Applications CloseNovember 5, 2021
Job Board
Job CategoryCommunity Development, Psychology & Counselling
Job FieldMental Health and Counselling
Employment BasisFull Time, Contract
LocationNew England NSW

Download Position Description

Other Information

Position No: 1096 

Enquiries: Ms Gordana Hol – Direct Services Coordinator on 02 9646 6700. 

Work Type: Full time, 38 hours per week. Contract up to 30 June 2023 (continuation subject to ongoing  funding). 

Location: Armidale 

Salary: Health Education Officer, or other relevant classification based on qualifications, experience  and requirements of the role under the NSW Health Awards. A generous salary packaging  scheme is also offered to reduce the taxable income and increase the take home pay.

How to Apply

To view the position description (including selection criteria) and instructions on how to submit your  application, please refer to the jobs section of STARTTS website:

  1. Fill out the STARTTS Application for Employment Form
  2. Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide How to apply for a job at STARTTS)
  3. Updated Curriculum Vitae
  4. Copies of relevant Qualifications
  5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample) 6. A Cover Letter is optional.
  6. Email your applications to:


Closing date: COB Friday 5th November 2021


Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture  and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of  vulnerable people in communities?  

Come & join us! 

The Organisation 

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to  refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and  communities to take control over their own lives, using a strengths-based approach and building on individual,  family, community and cultural strengths."  

ContactGordana Hol – Direct Services Coordinator
Phone number 02 9646 6700.