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Residential Youth Worker

  • Not-for-Profit - Specialist Homelessness Service (SHS)
  • Help vulnerable Young People (15-19) to participate in social, economic and community life.
  • Permanent, Part Time – 27 hours per week contracted, 3 week rotating roster, Monday-Sunday, overnight sleepover shifts including weekends and public holidays
  • SCHADS Award - CASH Employee Level 2, commencing $43.08 per hour
  • First Nations Peoples are encouraged to apply


  • Increase your take home pay with Salary Packaging tax-free benefits
  • Work locally – Penrith & Katoomba
  • Monthly Supervision, Learning & Development, opportunity to work across teams, Employee Wellbeing and Employee Assistance Programs, Flexible Work Practices, Annual Family Picnic Day and additional cultural supports for Aboriginal staff, just to name a few!

About the role

We are looking for a motivated and dedicated Youth Worker to join our dynamic team who:

  • Has an interest and passion for creating independence in young people with knowledge of the range of issues facing homeless youth
  • A consultative and collaborative working attitude
  • Ability to work independently and as part of a team
  • Ability to provide good judgement in crisis and housing situations
  • Commitment to a learning culture and ongoing professional development
  • Ability to multi-task and work under pressure
  • Ability to engage, relate and communicate successfully with people from diverse backgrounds
  • Ability to maintain an ethical, inclusive and non-judgmental attitude
  • Alignment with Platforms core values; integrity, aspiration, respect


Applications CloseJuly 17, 2024
Job Board
Job CategorySocial Work
Job FieldYouth
Employment BasisOngoing, Part Time
LocationWestern Sydney


Qualifications, Checks and References

  • Completed Diploma in Youth Work, Community Services or Welfare qualifications (min. Certificate 4 in Welfare/Community Services/Youth Work) or equivalent work experience.
  • Ability to work in Australia
  • Unrestricted Current `C` class Driver’s Licence as you may be required to work across any of Platforms sites in the Nepean, Blue Mountains and Hawkesbury areas
  • A valid National Police Clearance, Working with Children Check, First Aid Certificate and CPR Certificate.
  • Two referees, including current or most recent manager.

Essential Criteria

Selection Criteria

The minimum requirements to be considered for this role include:

a.       Minimum 12 months Residential Youth Work experience working with young people who are homeless or at risk of homelessness.

b.       Previous experience working in Crisis and Transitional Accommodation programs

c.       Sound knowledge of Child Protection Systems and Mandatory Reporting Practices

d.       Sound knowledge of living skills and ability to implement programs

e.       Excellent verbal and written communication, analytical and problem-solving skills

Proven ability to work confidently with challenging behaviours within a trauma informed and Client Centred Framework.
g.       IT literate and able to work with client information systems.

How to Apply

If you are passionate about helping young people and believe your experience and values align, please forward your resume and no more than 2 A4 pages addressing the above Selection Criteria, including confirmation of your Qualifications, Checks and References to by close of business on Wednesday 17 July 2024.

Should you have any questions about the role, please contact Emma Jordan, Program Manager on 02 47 600 800.

Platform Youth Services

About Us

Platform Youth Services is a growing not-for-profit based youth homelessness service, that has provided holistic services to vulnerable young people who are at risk of homelessness or who are experiencing homelessness in the Nepean, Blue Mountains and Hawkesbury areas for over 45 yrs.

We exist to help vulnerable young people have the opportunities, skills, and support they need to actively participate in their social and economic communities. For more information about us, please visit