Operations Coordinator #1008

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths.

The Role

The Operations Coordinator will be responsible for providing strong leadership and senior management across multiple portfolios to ensure their smooth operation and function across STARTTS. The Operations Coordinator will collaborate with other Senior Managers to facilitate process improvements in infrastructure, and regulatory alignment and operational enhancements across the Service ensuring functions and departments deliver integrated, effective and efficient outcomes. The position focusses heavily on the management of infrastructure improvement and overall management of agency support services.

Perks and Benefits

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Active Social Club
• Potential access to Fleet cars
• Flexible hybrid work.

Details

Download Position Description

Essential Criteria

1. Relevant tertiary qualifications or demonstrated experience in facilities management, HR or administration or relevant equivalent work experience.
2. Proven experience in senior leadership and management in a large and complex organisation.
3. Demonstrated experience of implementing change to meet strategic outcomes.
4. Excellent strategic planning and policy and procedures development skills, including the ability to make complex judgements and take initiative within the delegated area
5. Excellent negotiation, decision making and influencing skills including the ability to interact constructively and collaboratively with a diverse range of stakeholders, through all organisational levels
6. Excellent oral, written and interpersonal communication skills and proficiency in the use of Microsoft Office.
7. Ability to work independently and as part of a multidisciplinary team within a multicultural environment.

*This position is not considered child-related employment and will require a National Police Check.

Vaccination Requirements

**This role is a Category B role. While it is strongly recommended that employees be vaccinated for COVID-19, influenza, and other transmissible diseases, it is not mandatory to have these vaccinations.

Should you be unable to comply with the vaccination recommendations before your commencement date, it will not affect your offer of employment.

Our Commitment To Diversity, Equality, And Inclusion:

STARTTS is committed to equal employment opportunities and welcomes applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, LGBTIQA+ individuals, and others who reflect the diversity of our society.

How to Apply

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

1. Complete a https://www.startts.org.au/jobs/employment-application-form/
2. Write a Statement Against the above Essential Requirements outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
3. Submit an up-to-date Curriculum Vitae (CV) 
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.
7. Email your application and supporting documents to: STTS-Jobs@health.nsw.gov.au

Closing date: Wednesday 15 October 2025

NSW STARTTS