Director - Digital Health

• Lead Transformative Change: Drive innovative digital health strategies and oversee QLife, the Australia-wide anonymous, online and telephone peer support for LGBTIQ+ people across Australia.
• Foster Inclusivity: Partner with a wide range of stakeholders to create accessible digital health and wellbeing solutions that address the unique needs of LGBTIQ+ people and promote a sense of belonging.
• Make a Lasting Impact: Join a passionate team dedicated to improving health and wellbeing outcomes a of LGBTIQ+ Australians in a dynamic and inclusive work environment.

About The Role
We are seeking an enthusiastic and driven Director, Digital Health to lead LHA’s national digital health initiatives. The ideal candidate will be responsible for developing and implementing innovative digital health strategies that enhance access to services and improve health outcomes for LGBTIQ+ people across Australia. This role requires a blend of technical expertise, strategic thinking, sound knowledge of the health needs of LGBTIQ+ communities and a rigorous understanding of peer driven, peer support programs and services.

This is an opportunity to utilise your skills and expertise to elevate digital health services and programs for LGBTIQ+ people across Australia.

What you will do

• As the Director, Digital Health, you will lead a passionate team of 4 staff and spearhead groundbreaking digital health strategies that enhance service delivery and empower LGBTIQ+ communities. Delivering programs funded by the Australian Digital Health Agency, you will ensure that programs are to the highest standards and have maximum impact. The program aims to empower LGBTIQ+ people to make informed decisions about their health. This is achieved through community consultation and the development of resources regarding digital health tools.
• You’ll oversee QLife, Australia’s national LGBTIQ+ teleweb service, ensuring it remains a vital resource for those seeking support, ensuring that QLife is delivered to the highest standard and is guided by current research and models of best practice and maintains its accreditation. The role is also accountable for the delivery of a consistent national service guided by QLife’s national operating model, practice framework and key performance indicators. QLife is delivered in partnership with four LGBTIQ+ community-controlled organisations nationwide. You will use your partnership and leadership skills to assist in the development and implementation of a diversification of funding strategy across corporate and philanthropic entities.
• The Director, Digital Health will ensure smooth running of national advisory groups and governance committees, as well as staff and volunteer induction and training programs. This role is pivotal in working with the LHA team to implement our strategic priorities outlined in the 2024-2029 Strategic Plan, and the 10 year (2025 -2035) National Action Plan for the Health and Wellbeing of LGBTIQA+ People. It is a requirement that all LHA programs incorporate the needs of LGBTIQ+ Aboriginal and Torres Strait Islanders, including BrotherBoys and SisterGirls.

What are we looking for
We are seeking a dynamic and visionary Director, Digital Health who embodies the following qualities and expertise:

• Passionate Advocate: A strong commitment to improving health outcomes for LGBTIQ+ communities, with a deep understanding of the unique health and wellbeing challenges they face.
• Innovative Thinker: Proven ability to develop and implement creative digital health strategies that enhance accessibility and user engagement, particularly in digital health programs like QLife.
• Collaborative Leader: Exceptional interpersonal skills to build and maintain relationships with diverse stakeholders, including healthcare providers, community organisations, and technology partners.
• Experienced Project Manager: Demonstrated experience in managing digital health initiatives, with a track record of delivering projects on time and within budget while effectively leading cross-functional teams.
• Data-Driven Decision Maker: Proficient in utilising data analytics and evaluation methods to assess program effectiveness and drive continuous improvement.
• Culturally Competent: An understanding of the importance of cultural safety and inclusivity in health services, with a commitment to tailoring programs to meet the diverse needs of LGBTIQ+ people.
• Effective Communicator: Strong communication skills, both written and verbal, with the ability to articulate complex ideas clearly and advocate for the health needs of the community.

What LHA offers:
At LHA, we are committed to creating a rewarding and fulfilling work environment for our team members. Here’s what we offer:

• Inclusive Work Culture: Join a supportive and diverse team that values every individual’s contribution and perspective, fostering an environment of respect and collaboration.
• Impactful Work: Be part of an organisation that makes a tangible difference in the lives of LGBTIQ+ people and communities.
• Professional Development: Access opportunities for continuous learning and growth, including training, workshops, and conferences, to enhance your skills and expertise in the digital health landscape.
• Flexible Work Arrangements: Enjoy the benefits of flexible working options, including remote work, to help you maintain a healthy work-life balance while pursuing your professional goals.
• Collaborative Network: Work alongside passionate professionals and community leaders who are dedicated to advancing LGBTIQ+ health and wellbeing. Collaborate on innovative projects that drive meaningful change.
• Health and Well-Being Benefits: Access health and wellness resources, including Employee Assistance Program and wellness leave to ensure you thrive both personally and professionally.
• Competitive Compensation: Receive a competitive salary package Competitive remuneration on SCHCADS Award Level 7, starting from $116,600 (incl leave loading) base salary, plus super and NFP salary sacrifice.
• Convenient office locations: This role is open to people based in Sydney, Melbourne and Canberra. The Sydney office is based next to Museum station and a short walk from Central station. LHA’s Melbourne hub is based as the Pride Centre and in Canberra we are closely located to Civic.

Details

How to Apply

If you are excited about the opportunity to make a meaningful difference in the lives of LGBTIQ+ people and possess the experience as outlined above, we invite you to submit your application by providing your CV and by introducing yourself addressing the expertise outlined above:

• Applications should be sent via email to divy@enrichhr.com.au
• Please use Director, Digital Health in the subject line.

Join our team and be part of an organisation that is dedicated and committed to creating positive change and advancing the health and well-being of LGBTIQ+ people and communities.

Accessibility

• If you have any access requirements or need to submit your application in alternative format, please contact us to discuss.
• You can apply verbally over the phone or through a face-to-face meeting if you cannot submit a written application.
• You will need to tell us about your previous work experience, your suitability for this role and your answers to the target questions.

We encourage people from diverse backgrounds including people with a disability, LGBTIQ+ people, Aboriginal and Torres Strait Islander people to apply.

LGBTIQ+ Health Australia

LGBTIQ+ Health Australia (LHA) is the national peak body for LGBTIQ+ health and wellbeing for organisations and individuals that provide health-related programs, services and research focused on lesbian, gay, bisexual, trans/transgender, intersex, queer and other sexual orientation, gender, and bodily diverse people.