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THE ROLE: Case worker - Therapeutic group work coordinator

We are seeking someone to fill a rewarding role providing vital therapeutic group work coordination and case support for both men and women experiencing homelessness and/or Domestic and family violence in temporary, Crisis and Transitional accommodations space. THE ROLE: Diverse role as the first point of contact for people seeking access to homelessness and Domestic and Family violence accommodation, including crisis and transitional accommodation, case management, group work program coordination and facilitation. You will be joining a supportive and inclusive environment for both our clients and employees. We value wellbeing, teamwork, collaboration, and continuous learning to ensure the highest level of care and support for our clients.    


Applications CloseMay 31, 2024
Job Board
Job CategoryCare & Support Work
Job FieldHousing & Homelessness
Employment BasisPart Time
LocationSouth East Sydney

Download Position Description


Cert. IV in Community Services or higher qualifications in a relevant discipline, along with relevant experience in the homelessness/DFV sector.

Essential Criteria

  • According to Section 31 of the Anti-Discrimination Act 1977 (NSW), Kingsway Care recognizes that being a woman is a legitimate requirement for this role.
  • Cert. IV in Community Services or higher qualifications in a relevant discipline, along with relevant experience in the homelessness/DFV sector.
  • Proven track record in providing culturally sensitive support to individuals from diverse cultural and linguistic backgrounds, as well as Aboriginal or Torres Strait Islander backgrounds, incorporating trauma-informed care practices.
  • Strong written and verbal communication abilities, including excellent interpersonal skills, demonstrating the capacity to engage positively with a diverse range of individuals.
  • Demonstrated capability to collaborate within a team environment and to work autonomously and without direct supervision.
  • Thorough understanding and ability to access various community resources, particularly in areas such as AOD services, mental health, legal aid, income support, employment services, training, accommodation, family support, and permanent housing options, as well as immigration services.
  • Familiarity with contemporary domestic violence practices, including an understanding of the gendered nature of violence.
  • Experience in trauma-informed care.
  • Proficiency in using client databases and Microsoft Office software such as Word, Excel, and Outlook.
  • Understanding of therapeutic group work programs and delivery.
  • Ability to create long-term partnerships with group work facilitators.
  • Understanding of evaluation methodology.
  • Unrestricted NSW driver's license and confidence in driving within the Southeast Sydney area.
  • WWCC clearance
  • Police Check.
  • Current first aid.

Desirable Criteria

  • Bilingual
  • Mental health first aid certificate
  • Experience working with complex vulnerable clients
  • Actively involved in church.

Other Information

4 days per week - 8hrs per day. (Must be available Tuesdays and Thursdays) Must have flexibility with hours to be able to meet client needs. SCHADS AWARD: Crisis Level 2.1 (subject to experience) starting from $41.52 per hour plus salary packaging benefits.

How to Apply

Please send your resume and covering letter addressing essential criteria and work experience to

Kingsway community care - Platform Nine

Your opportunity to care for South Eastern Sydney's homeless women, children and men  Beyond the pristine beaches, rivers and national parks… … a mother plans to escape a violent partner with her children  … an older man struggles to get by amidst mental illness and past trauma  … a young girl lives in fear of her parents’ explosive fights For many people across Southeastern Sydney, home – a safe place to sleep and belong – does not exist. With Kingsway Care, you can open your arms to ‘welcome them home’ with a gift of safe shelter wrapped in love. You can give local people with nowhere to live – women, men, children, young and old – fresh hope and a transformed future. ABOUT US: Kingsway Community Care - Platform Nine Housing project is a faith based organisation that was established back in 2014, recently accredited through the Australian service excellence standards to provide Crisis accommodation to those experiencing homelessness.

ContactKingsway community care - Platform Nine
Phone number +61431716049
Email address