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The role of the Family Worker - Safe Pathways for Males is to provide support and advocacy to men who have experienced or are experiencing family and domestic violence and are referred to Relationships Australia through the Victims Services NSW Central Referral Point.  The worker provides client case management through assessment of needs, risk assessment, referrals, counselling access and support, court support, advocacy and referral and representation at Safety Action Meetings.  The role works closely with the Safety Action Meeting Coordinator (when established).

Your new role

Reporting to the Program Manager, you will:

  • Provide screening and assessment (which may include the Domestic Violence Safety Assessment Tool (DVSAT) of clients and their needs to ensure the safety of adults and children, as well as staff, either via telephone or face-to-face contact;
  • Liaise with relevant NSW Police Force Domestic Violence Liaison Officers, Safety Action Meeting Coordinators, Victims Services NSW Central Referral Point, local support services and networks;
  • Provide accurate information and referral for males experiencing family and domestic violence, individuals and families about the services of Relationships Australia and other external services, including access, eligibility, criteria capacity, requirements and procedures;
  • Undertake complex intake services with clients to identify their support needs and refer appropriately to internal and external organisations;

What you’ll need to succeed

  1. An appropriate tertiary qualification in social welfare, or related discipline and/or relevant experience.
  2. Excellent observational, telephone communication and interpersonal skills with an ability to engage and interact sensitively with a diverse range of people, particularly men, young people and people who have experienced family and domestic violence.
  3. Demonstrated negotiation and advocacy skills to act on behalf of vulnerable clients and demonstrated ability to rapidly identify client needs assess risk and prioritise accordingly.
  4. Demonstrated knowledge of local services available to men, children and their families who have experienced family and domestic violence as well as demonstrated networking and relationship building skills.

This is a fixed-term, full-time or part-time position (multiple positions available) until 30 June 2022 based in Wagga Wagga, NSW.

For a full list of selection criteria, please refer to the position description found via

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.


Applications Close December 5, 2021
Job Board
Job Category Psychology & Counselling, Social Work
Job Field Mental Health and Counselling
Employment Basis Full Time, Contract
Location Riverina

Download Position Description

How to Apply

If you are interested in the role, please submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion). Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via on our website.

Position description with selection criteria is available at

For further information about the position or application process, please contact Family Referral Service Manager on (02) 6123 9100 or by email

Closing date for applications: Midnight on 5 December 2021

Relationships Australia Canberra & Region

Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference.

Contact Family Referral Service Manager
Phone number (02) 6123 9100
Email address