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Responsibilities of the Role The work of the DFV Specialist Worker includes, but is not limited to, the following duties: Accepting electronic referrals from the CRP and non-electronic referrals direct from government agencies and non-government services; Contacting clients referred to the WDVCAS in a timely manner, conducting a threat assessment to ascertain their current risk status and undertaking safety planning to address a client’s immediate safety needs; Liaising with the SAM Coordinator to ensure all clients assessed as ‘at serious threat’ are placed on the agenda for the next SAM when necessary; Providing relevant information and making warm referrals to a range of service providers to assist clients with their ongoing needs; Liaising with clients in relation to Safety Action Plans developed at SAMs and/or support provided, or arranged, by the WDVCASs; Engaging in community development activities; Attending court on AVO list days and other days as required to provide information, assistance and court advocacy for WDVCAS clients as directed by the WDVCAS Manager; Developing and maintaining strong working relationships with key WDVCAS partners including the NSW Police Force, Local Courts, legal representatives and referral agencies, in order to facilitate client access to those agencies and services; Complying with the SAM Manual and the Domestic Violence Information Sharing Protocol; Fulfilling reporting requirements for the WDVCAP database and the CRP in line with the WDVCAP Service Agreement, the WDVCAP Policy and Procedure Manual and SAM Manual; and Assisting the SAM Coordinator to develop and administer policies, systems and processes for the effective operation of the WDVCAS and SAMs. Administration General administrative support, including file management, photocopying, organising meetings, organising incoming/outgoing mail and other administrative duties as required. Using WDVCAS database to generate statistics. Contribution to reports as required. Contribute to the preparation of appropriate resource and referral materials for the service. Teamwork


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Job CategorySocial Work
Job FieldCommunity
Employment BasisFull Time
Salary Range$66,000 — $80,000
LocationInner West Sydney

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Relevant tertiary qualifications in social work, community welfare and/or equivalent experience working in the domestic violence sector

Essential Criteria

Being a woman; Relevant tertiary qualifications in social work, community welfare and/or equivalent experience working in the domestic violence sector; Understanding of domestic and family violence, its complexities and consequences; Knowledge and understanding of the criminal justice response to domestic and family violence including AVO applications and criminal prosecutions and related legal matters such as family law, care and protection, migration and victim’s compensation issues; Ability to deliver services in accordance with the WDVCAP best practice model of service delivery outlined in the WDVCAP Service Agreement, this Policy and Procedure Manual, the SAM Manual and operational documents; Ability to work with the local community to promote awareness of domestic and family violence and WDVCAS services; Excellent communication skills, particularly in negotiation, advocacy and conflict resolution; Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support; Excellent organisational and administrative skills; and Current clearance in relation to Working with Children and relevant NSW Police Force checks. Knowledge of and an ability to work effectively with interpreter services; NSW Driver's License and access to a car; Demonstrated administrative and computer skills.

Desirable Criteria

Experience in working with trauma informed framework and the impact of Domestic Violence on Children Knowledge of appropriate referral agencies in service area. Candidates with a Secondary language in Cantonese, Mandarin, Arabic and Bengali are encouraged to apply

Other Information

Award: SCHADS Level 5.1 Job Location: Burwood- Relocation will be occurring to Homebush in June/July 2024 Employment conditions Being a woman is a genuine qualification for this position and is exempted under s.31 of the Anti-Discrimination Act 1977. Employment is under the Social, Community, Home Care and Disability Services Industry Award and is subject to a Working with Children and Criminal Record Check.   Comply with CABL and Burwood WDVCAS Policies and Procedures. Attend team meetings as required. Always represent organisation in a positive and professional way. Contribute to a positive and cooperative work environment.

How to Apply

Enquiries about this position- If you wish to enquire about this role before applying, please liaise with Simon Fox, on or 0423 266 908 How to Apply To apply for this position, please email with the essential information below. Your application must include: Cover letter Current resume Document containing your responses to the Essential Selection Criteria Applications that do not address the full Essential Selection Criteria addressed will not be considered. Applications must be received by 16:00 on Monday, 20 May, 2024.  

Community Action for Better Living (CABL)

About us The Community Action for Better Living (formerly known as Burwood Community Welfare Services Inc). is a non-profit, collective organisation that operates on feminist principles and is committed to the empowerment of women and children through the provision of information, resources, referral, and advocacy. CABL holds the auspice of the Burwood Women’s Domestic Violence Court Advocacy Service (WDVCAS). The Domestic and Family Violence (DFV) Specialist Worker undertakes key tasks at the direction of the WDVCAS Manager. The DFV Specialist Worker assists the service in the day-to-day responses to referrals received and court advocacy for clients.

ContactSimon Fox
Phone number 0423 266 908
Email address