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Classification: SCHCADS Award Level 8
Fixed term contract: 3 months (with possible extension)
Hours: Fulltime 38 hours per week
Reports to: Board of Directors
Responsible for: Leadership and operational management of the organisation to ensure its quality, sustainability, funding and viability
Current Direct Reports: 8
Reviews: After 4 or 6 weeks (with the Board)

The Chief Executive Officer (CEO) is accountable to the Board for the effective overall management of Canterbury Earlwood Caring Association Limited (CECAL) and responsible for ensuring CECAL’s effective operations in accordance with the organisation’s vision, values, and purpose documented in the Strategic Plan. Working closely the Chairperson, and using sound management principles, the CEO ensures CECAL complies with relevant legal, regulatory, quality and funding body requirements.

The CEO has responsibility for financial strength, sustainability and risk management of the organisation; the provision of high quality and integrated services to the community and strategic networking with the local business community and organisations within the area.

This is a leadership role that provides quality advice to the Board, as well as being responsible for the day-to-day operations of CECAL and providing leadership, direction and support to a small Senior Management Team, staff and volunteers.

This position will work collaboratively to create a positive workplace culture
that values diversity and inclusion in pursuit of quality outcomes for all. A key
focus for this leadership role is implementation of the Strategic Plan, identifying
partnerships and leading innovation and creativity to enhance services and
sustain CECAL as the leading community centre at the heart of Earlwood into the
future. The CEO will work within the organisation’s constitutional and policy
guidelines and act ethically, with integrity and honesty in all aspects of the role.
The capacity to build and maintain quality relationships is highly valued and is a
key expectation of the role.

Key Responsibilities


  • Provide leadership to develop and continually reinforce the vision, purpose, values and sound management principles of the organisation
  • Develop professional working relationships and represent the organisation in accordance with its values and goals with staff, volunteers, community members, funding bodies, government and regulatory bodies, other stakeholders and CECAL membership
  • Foster ethical and responsible management decision‐making and support staff, where appropriate, to have input into decisions which affect them
  • Promote a welcoming work team culture with CECAL, including establishing a successful positive relationship and professional approach between the Board, Managers, staff and volunteers while upholding respect loyalty, transparency, honesty and integrity at all times
  • Promote a culture of mutual trust where everyone works together to achieve common aims and ensure staff and volunteers are managed in accordance with the values of the organisation and appropriate awards
  • Ensure all staff are actively encouraged and enabled to undertake relevant professional development

Strategic Planning

  • Implement the Strategic Plan and be responsible for delivering on the Strategic Plan’s key focus areas
  • Provide regular reports to the Board to ensure progress towards meeting the strategic objectives
  • Identify, investigate and pursue new growth and partnership opportunities that align with CECAL’s strategic direction

Operational Management

  • Lead and effectively manage the daily operations of the organisation in accordance with the Delegation Matrix
  • Ensure that the organisational structure, policies and procedures support quality service provision, risk management and regulatory compliance in a way that enables all staff and volunteers to work effectively, efficiently and harmoniously
  • Maintain and review, with the Board, an appropriate Senior Management Team structure to ensure the optimal operation of the organisation within financial constraints
  • Develop and maintain a strong organisation with the appropriate people and positions to effectively implement the Strategic Plan and Operational Plans
  • Provide leadership and oversight for the delivery and quality of all services, programs and activities
  • Ensure that operational infrastructure, systems and human resource structures are in place to manage the organisation’s resources effectively and efficiently in keeping with the vision, purpose and Board‐approved policies, budgets and delegations

Financial Management

  • Monitor and review, with the Senior Management Team, the financial performance and operations of the organisation
  • Ensure regular reporting and accountability requirements of funding bodies are met
  • Identify opportunities for increasing organisational income and resources including preparing and implementing funding submissions
  • Oversee the development and implementation of sound financial management practices including ensuring implementation and maintenance of appropriate internal controls with staff at all levels
  • Ensure the preparation of budgets by the responsible Manager, development of adequate financial records and provision of regular reports to enable the Board to meet its obligations
  • Monitor and review budgets, expenditure, revenue and financial reports
  • Develop an annual operating plan and financial budget that supports CECAL’s long term strategy


  • Ensure the Board is provided with timely, accurate and strategically relevant reports on key governance matters
  • Meet with and communicate regularly with the Board Chairperson and other relevant Board members to ensure the Board is provided with the information necessary to fulfil its governance responsibilities
  • Ensure the organisation has appropriate governance policies in place and that these are regularly reviewed by the Board
  • Organise relevant and up‐to‐date training and workshops for the Board to further support their Governance role
  • In conjunction with the Board ensure effective succession strategies are in place for CEO and key staff positions
  • Support the Board to set standards for the organisation including working to and abiding by CECAL’s Governance Charter
  • Ensure all legislative requirements are met and all internal and external registers are properly maintained and kept up to date in accordance with required timeframes.

Risk Management

  • Develop and maintain a Risk Management Plan with which to establish and maintain a risk aware culture that ensures that risks are identified, managed and reported to the Board
  • Ensure appropriate operational practices and procedures are developed, implemented and maintained
  • Take all reasonable steps to provide a positive, safe, and healthy workplace in accordance with WHS legislation and the organisation’s policies

Community Engagement and Partnerships

  • Regularly review and assess the community’s needs to:
    • Ensure the organisation’s programs are targeted to address current needs
    • Ensure that clear strategic and operational goals and objectives reflect the community’s identified needs
  • Develop, promote and enhance relationships and partnerships with other community organisations for the benefit of the community and to achieve integrated service delivery
  • Support, empower and advocate for local individuals and aspiring community groups, providing a voice to all levels of Government in order to address community concerns and hopes'
  • Maintain and enhance the reputation of Canterbury Earlwood Community Association Limited with the community, partners and external stakeholders

Continuous Quality Improvement

  • Promote the pursuit of excellence and continuous quality improvement through developing a culture, supported by the Senior Management Team, where mistakes are welcomed as opportunities to learn, and improvements are reported regularly to the Board
  • Provide an annual review to ensure that services are accessible, high quality, flexible and relevant to the needs of the community



Applications Close May 17, 2021
Job Board
Job Category Management, Leadership and Management
Job Field Management and Operations
Employment Basis Full Time
Location Inner West Sydney

Essential Criteria

  • Relevant tertiary qualification in Social Science, Social Work, Community Services, or related discipline and relevant experience in a community‐based organisation
  • Extensive experience in a senior management role in a not‐for‐profit organisation, including outstanding organisational, leadership and listening skills and reporting and providing high‐level advice to a Board of Directors
  • Highly developed financial and risk management skills, with proven ability to write successful funding submissions and comply with relevant legal, regulatory, quality and funding body requirements
  • Demonstrated ability to ensure all legislative requirements are met and all internal and external registers are properly maintained and kept up to date according to required timeframes
  • Proven ability to provide strategic leadership, oversee HR functions and offer direction with teams within a large organisation and oversee delivery of innovative, quality services, programs and activities
  • Proven ability to build a welcoming, inclusive organisational culture, to effectively manage people guided by performance management principles, when necessary, and a commitment to continuous quality improvement
  • Outstanding relationship building capacities including excellent interpersonal, communication and negotiation skills with a demonstrated ability to effectively collaborate with staff, volunteers, Board members, diverse community members, stakeholders, partners and all levels of government
  • Demonstrated commitment to principles of social justice and values of diversity and inclusion with disadvantaged communities
  • Minimum five years management experience at senior level.
  • Commitment to and demonstrated experience in enacting the core values of Canterbury Earlwood Community Association Limited
  • Current Working with Children Check and willingness to undergo a Police Check

Desirable Criteria

  • Management or Business qualifications
  • Previous experience as CEO
  • Qualification of Compliance, Law or Risk Management

How to Apply

Your application must include a current resume and cover letter addressing the Skills and Experience required and nominate at least 2 referees.

It is a requirement for the applicants to be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.

You can email your resume and cover letter to   Applications must be received by start of business Monday 17 May, 2021.

Canterbury Earlwood Caring Association Limited

Canterbury Earlwood Caring Association Ltd. (CECAL) is a non-profit community organisation which has been providing neighbourhood centre services to the Earlwood community and surrounding suburbs for over 35 years.

CECAL operates from a Canterbury Council owned premises under a lease arrangement and Council supports us by offering a subsidised rent and undertaking regular maintenance of the premises.

However, we’re not a service of Canterbury Council. We receive funding from a variety of funding sources to provide our broad range of community services and programs.

Phone number (02) 9559 4013

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