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Position Title: Community support worker

Location: Lidcombe NSW

Employment basis: Part-time – 2  days per week. The position is a permanent position (subject to 3-month probation period)

Remuneration & Benefits: In accordance with the Social, Community, Home Care and Disability Services Industry Award

Conditions: National Employment Standards

  •  Probity Checks: Reference Checks
  •  National Criminal Record Check
  •  Working with children Check
  •  100 points of Identification including Drivers Licence
  •  Qualifications / Certifications required for position


Job description (roles & responsibilities)

  • Under the supervision of the General Manager, the Community support worker is responsible for:
  • Manage incoming and outgoing communication of the Centre, including handling incoming calls, mail, emails, and client drop-ins.
  • Maintain and update relevant data, records, and documentation to ensure accurate and timely reporting as required by the Centre and funding bodies
  • Recruit, induct, and supervise volunteers, providing guidance and support
  • Develop and coordinate new programs, activities, workshops, and information sessions and prepare reports as required
  • Collaborate closely with the Centre manager to organise, facilitate, monitor, and evaluate events and programs run by the Centre. Identify areas for improvement and implement strategies to enhance Centre practices.
  • Assist in managing marketing and promotions, including social media, display materials, and website content to promote the Centre's services and activities.
  • Ensure the privacy and confidentiality of client information is protected at all times, following relevant privacy laws and regulations.
  • Support the development of grant applications, project implementation, monitoring, and evaluation.
  • Develop and maintain key stakeholder databases
  • Perform ad hoc duties as required by the General Manager


Essential selection criteria:

  • Hold a minimum Certificate III in Community Services or an equivalent qualification in related field
  • Bilingual proficiency in both written and spoken English and Chinese.
  • Competent computer skills in client data entry and website management, including Proficiency in MS Office;
  • Demonstrated ability in assisting the General Manager for promotion of services in the Chinese community
  • Demonstrated ability in working independently or as a team


Desirable criteria:

  • Possession of a NSW driver’s licence and a reliable vehicle for work purpose


Applications CloseJune 18, 2024
Job Board
Job CategorySocial Work
Job FieldCommunity
Employment BasisPart Time
LocationWestern Sydney

How to Apply

Contact details

Contact Name: Le Lam

Please email your application to the Chairperson:

Contact Phone: 0408 405 805

Auburn Asian Welfare Centre Inc.

Auburn Asian Welfare Centre Inc is a not-for-profit incorporated community welfare organisation, established in 1989 to provide welfare services to people from the CALD community, including those of migrants, refugees and asylum seeker backgrounds. We provide practical and emotional support for migrants and through a diverse range of services, we aim to reduce social isolation and provide tools for new settlers to successfully integrate into the community.


For more information about the Centre and the work we do, please go to