Organisational Services Manager

Domestic Violence NSW Service Management

Applications Closing: Wednesday, June 3, 2020 - 00:00

DVSM has an executive leadership opportunity for an ethical, accomplished and passionate leader to lead and manage the Organisational Services function, and work within the Executive Leadership team.

The Organisational Services Manager works to assist in governance and decision-making to achieve DVSM’s vision, purpose, and strategy. 

The Organisational Services division is key to enabling our provision of support services and professional services working across diverse sectors. The role involves leadership and management of functions including Governance, Risk Management, Finance & Payroll, Quality Assurance & Compliance, Human Resources, Information Technology as well as organisation-wide Business Support including management of independent and commercial suppliers/contracts.

The role is based in Sydney and reports to the CEO, working closely within the Executive Leadership team and with the wider team of leaders and managers to provide the business support and development of the good work already established.

A commitment to applying DVSM values and principles throughout the end to end design and delivery of organisational services is essential.

This role is four days a week (32hrs per week) with flexibility to balance business needs and support a positive work/ life balance.



Category: Executive & Senior Management, Finance & Accounting
Field: Housing & Homelessness, Women, Management and Operations
Employment basis: Part-time
Salary Range: $90,001+
Job Location: Sydney CBD
About us

Domestic Violence NSW Service Management (DVSM) is a registered charity (ABN: 26-165-400-635) which aims to prevent and to provide support for people escaping/experiencing Domestic and Family Violence and homelessness.

DVSM provides support services in an urban context (Inner Sydney), in a suburban context (Western Sydney) and in remote rural NSW (Wilcannia). DVSM also provides professional services (Sightlines) to build capacity and share learning about Domestic and Family Violence within the Community Services sector and more broadly with the wider ecosystem of corporations, organisations, institutions, online and local communities.

Our vision is a world where women, families and communities live free from violence, have equal rights, opportunities, and the freedom to reach their potential. Our purpose:  Building individual and community safety and wellbeing.

Our Values: A key part of working in this role is to demonstrate our values in day-to-day work.  These values are: Person Centred - We listen and embrace diversity to support our clients to achieve their self-defined goals. Excellence - We exceed expectations with our professionalism and evidence-based products, programs and services. Respect- We remain open minded and non-judgmental. Integrity - We are ethical, transparent and accountable.

Position details
Essential Selection Criteria:


Essential Criteria
1. Tertiary qualification in business, accounting or similar
2. CA or CPA qualified
3. Strong interpersonal skills
4. A confident, proactive 'can-do' attitude
5. Demonstrated ability to be self-directing, plan and prioritise workload and show initiative
6. Demonstrated ability to work within a team environment
7. Experience managing and mentoring employees
8. Ability to establish and maintain meaningful partnerships with relevant service providers and stakeholders

Employment with DVSM is subject to satisfactory probity checks which include a National Police Check, Working with Children Check and Reference Check.

Desirable Selection Criteria:

Desirable Criteria 
1. Tertiary Qualification in Social/Community Services or similar
2. Strong working knowledge of financial management within a not for profit
3. Proven ability to contribute to and execute organisational strategy
4. Harnesses information and opportunities to support strategic development
5. Strong understanding and knowledge of the governance and risk management
6. Good understanding of policy framework that supports the domestic and family violence and homelessness sectors.

Contact details
Contact Name: Sally Grimsley-Ballard
Contact Email:
Contact Phone: 0481 368 443
How to apply

If you have a commitment to social justice and the safety and wellbeing of people experiencing and escaping Domestic and Family Violence, and have a strong interest in this role, please submit your CV, cover letter, and an application addressing the selection criteria.


How to Apply

If this sounds like the role for you, please send your resume and cover letter addressing the selection criteria to All applications will be reviewed on receipt so please send your application ASAP if you are interested. Applications without a cover letter addressing the essential criteria will not be considered for shortlisting. Due to capacity we will only be contacting shortlisted candidates.

Before completing your application, please explore the two key platforms about our work:

For more information about the position, please contact:

Sally Grimsley-Ballard on 0481 368 443 or email   

No Recruitment agency involvement or making contact please with Sally or the DVSM team at this time.

Date posted: 06 May 2020

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