Family Counsellor Full Time

St Francis Social Services

Applications Closing: Friday, February 21, 2020 - 17:00

Centre 360 Youth and Family Service is looking for a family counsellor to join our growing family therapy team. Aboriginal and Torres Strait Islander peoples and people with diverse cultural background are encouraged to apply

The role aims to provide flexible and family-inclusive casework and/or a range of counselling interventions to young people and their families, to help them reach their goals and improve their wellbeing.

The successful applicant will also contribute to the effective and cohesive running of the Centre.

The Centre 360 team is a group of passionate adolescent and family counsellors from diverse backgrounds, who believe in the value and potential of all young people. We are committed to delivering high-quality therapeutic services to young people and their families and value systemic, strengths-based, trauma-informed, and evidence-based approaches to practice. We also emphasise the importance of therapeutic engagement and cultural competence in our work, and believe in the importance of the therapeutic relationship as a vehicle for change.

The Centre values flexible and creative ways of working with young people and their families, including outreach. We work to strengthen young people’s connection to their families and communities, enhance their wellbeing and resilience, and to help them achieve positive life outcomes such as good physical and mental health, healthy relationship skills, strong support networks, stable housing, employment, education, and training.

The Centre also places great value on its staff. We’re committed to fostering the wellbeing of all team members and offer flexible working hours to support work/life balance. We also believe in social justice and ensure our practices are inclusive of diverse cultures, genders, sexualities, family structures, and belief systems. The Centre cultivates a safe, just, and engaging workplace where professionals can do their best work and grow their skills and knowledge.

Category: Psychology & Counselling
Field: Family, Children and Youth, Mental Health & Counselling
Employment basis: Full-time
Job Location: Eastern Suburbs
About us

Centre 360 Youth and Family Service (the Centre) is a community-based family and adolescent counselling and support service at Paddington, and is part of St Francis Social Services. The service has been operating since 1978 and has provided individual and family counselling, advocacy, practical assistance, group work and mentoring programs to highly disadvantaged young people aged 12-24 years and their families who either reside in or move through the inner city of Sydney.

The Centre commonly works in the areas of trauma and loss, adolescent mental health, the emotional difficulties associated with family dysfunction and breakdown, substance abuse, homelessness, and juvenile and young adult offending. The Centre operates a number of integrated projects: 

  • Adolescent and Family counselling and support: Individual counselling, case management, parenting programs, art therapy and family therapy, with a focus on early intervention. We use a trauma informed and strengths based approach to our work with all our clients. We also draw on several other therapeutic frameworks, depending on the needs of the individual client and skills of the counsellor, including Attachment Theory, Narrative Therapy, CBT, Mindfulness, Psychodynamic theory, and Family Systemic Therapy.
  • Group Based Programs: a range of therapeutic and psycho-educational groups for adolescents and Tuning Into Teens and Circle of Security for parents. Existing groups are facilitated with a range of external providers, including educational institutions and residential services.
  • Mentoring Programs:
    • Herbert Smith Freehills (HSF) partnership: Young people are partnered with employees from the HSF law firm for group social and recreational mentoring activities. They also receive a scholarship to put towards their education.

We often combine counselling with casework, enabling our team to assist young people and their families with their internal needs (mental health) at the same time as improving their relationships in their external world (family, school and community.) We also create a safe, supportive environment or go to places young people and families feel safe, to remove barriers that may prevent young people from attending therapeutic sessions.

Position details

Tertiary qualifications in social work, psychology, counselling, family therapy, or other related discipline.

Essential Selection Criteria:
  • Tertiary qualifications in social work, psychology, counselling, family therapy, or other related discipline.
  • Minimum 2 years’ experience in providing combined counselling and case management services to young people and their families.
  • Familiarity and comply with policies and procedures applying to clinical work with young people and their families
  • Demonstrated ability to engage and work with diverse young people and their families.
  • A capacity to reflect on your own work and actively participate in supervision.
  • Full driver’s license.
Desirable Selection Criteria:
  • Experience working flexibly with clients and families, including outreach.
  • Demonstrated skills in facilitating therapeutic group work.
Other Information:

Successful applicants must have or undergo a Working With Children Check and Police check.

Evidence of rights to work in Australia will be required.

Immediate start preferred.


SCHADS Level 5 + Super

4 Weeks annual leave

Generous benevolent institution salary packaging available.

Contact for further information:

Soheyla Gholamshahi, Executive Manager 02 9331 2691 or email

Contact details
Contact Name: Soyheyla Gholamshahi
Contact Email:
Contact Phone: 02 93312691
How to apply

Please provide a CV, with a cover letter of no more than 3 pages responding to the essential selection criteria and the questions below.

Email to:


  • What’s your approach to family counselling and case management?
    • Include theories or approaches you apply in your work, and your personal values that drive your practice.
    • Provide an example of a client where you have applied a particular approach – what was the situation, what was your role/responsibility, what did you do, and what was the outcome?
  • What do you think is important in working with young people, particularly young people from disadvantaged backgrounds or who are considered ‘at risk’?
Date posted: 04 February 2020

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