CLSR Bi-Cultural Assistant Client Support Worker - Casual #1147


Applications Closing: Friday, February 21, 2020 - 17:00

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

The Role

Casual Community Living Support (CLSR) Bi-Cultural Assistant Client Support Workers will be expected to participate in delivery of intensive psychosocial supports for mental health including: assistance with teaching daily living skills including self-care, personal hygiene, cleaning, shopping, financial management, cooking and using transport; support attending appointments with clinical services and other health or welfare services; support with engagement in recreational activities and community integration. These psychosocial supports can be delivered in an individual or group setting.
The successful applicant will be part of a multicultural and multi-disciplinary team.

Skills Required

You will have a Diploma (or certificate with significant experience) level qualification in social welfare or other relevant disciplines. A demonstrated understanding of mental health issues affecting refugees and asylum seekers and the effects of torture. Knowledge of cultures and health needs of their community, experience in group facilitation, fluency in a relevant community language (Arabic, Dari, Hazaragi, Rohingya, Swahili, Tamil, Kurmanji, Assyrian) as well as demonstrated experience in providing direct practical support to clients.

You will be a highly motivated person with excellent communication and interpersonal skills and ability to communicate effectively within a multicultural team setting.

For full selection criteria please see the position description

Information Sessions:

Interested applicants are welcome to attend an information session to find out more about the CLSR program/ask any questions prior to applying. Attendance to the information session is optional. These will be held on: Friday 7th February 2020 at

STARTTS Armidale (86 Rusden St, Armidale NSW 2351);
Times: 10:00am to 11:30am and 5:00pm to 6:30pm.

Category: Psychology & Counselling
Field: Mental Health & Counselling
Employment basis: Casual
Job Location: New England NSW
Position details
Other Information:

Enquiries: Ms Paz Roman on 0421 513 231

Work Type: Casual (continuation subject to ongoing funding)

Location: Armidale (field work)

Salary: Health Education Officer or other relevant classification based on qualifications, experience and requirements of the role. A generous salary packaging scheme is also offered to reduce the taxable income and increase the take home pay.


Position Description: Download position description
How to apply

Applicants must submit a statement against the selection criteria as per the position description together with a STARTTS application form and a current CV.

To view the position description (including selection criteria) and instructions on how to apply, please refer to the jobs section of STARTTS website:

Closing date: Friday 21 February 2020

NB: Depending on the role, if appointed, as well as a Criminal Record Check clearance you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information:

Date posted: 31 January 2020

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