Volunteer Coordinator

Jesuit Refugee Service

Applications Closing: Tuesday, February 18, 2020 - 17:00

This exciting position requires an experienced volunteer coordinator to be responsible for
recruiting, training, supervising and supporting our dedicated team of volunteers. The
volunteer coordinator will also promote client volunteers and will work to maintain a roster of
advocates and speakers, in addition to supporting the mission, values, and strategic goals of JRS.

About the organisation:

Jesuit Refugee Service (JRS) is an international Catholic organisation with a mission to
accompany, serve and defend the rights of refugees and forcibly displaced people.

About the position:

  • Coordinate the recruitment, training, rostering and supervision and support of JRS volunteers across various program areas in collaboration with the Program Coordinators and other key staff.
  • Develop and deliver training and resources.
  • Provide supervision, support, debriefing and periodic reviews with volunteers.
  • Ensure that volunteer achievements are recognised and celebrated.
  • Monitor compliance with the Australian National Standards for Volunteer Organisations.
  • Ensure the review and implementation of JRS volunteer policies.
  • In collaboration with the Community Development Coordinator and lead volunteers, support the coordination of the JRS foodbank, including assisting with weekly ordering and volunteer led shopping and restocking, and managing donation and client lists.
  • Work with the Community Organiser to induct and maintain a roster of volunteers with lived refugee experience who are available and trained to speak at schools, parishes, events and to media when requested.
  • Manage students who are placed at JRS for work experience and volunteering opportunities for relevant activities, ensuring they are able to contribute to JRS’ work in a safe and appropriate way and also receive opportunities for exposure, professional development and education on relevant issues.
  • Monitor and evaluate the effectiveness of JRS volunteers program

Essential Requirements:

  • Demonstrated experience in recruiting and coordinating a team of volunteers working in a variety of roles across different project areas.
  • Experience developing and delivering induction, role-specific orientations and other relevant training to volunteers.
  • Demonstrated experience in working with people who are in the process of seeking asylum and/or with people from refugee backgrounds or migrants in vulnerable situations, as well as a high level of cross-cultural awareness.
  • Excellent verbal, written, and interpersonal communication skills.
  • Capacity to manage competing deadlines, prioritise workload appropriately and work in a flexible manner.
  • Ability to take initiative and work as part of a team and a “can do” attitude.
  • Experience using database management systems.
  • Adherence to the mission and values of Jesuit Refugee Services and the Australian Jesuit Province.
  • Commitment to human rights, gender equality and social justice and a passion for the rights of people seeking asylum and refugees.
  • Commitment to working within current Equal Employment opportunities (EEO), Work Health and Safety (WH&S), and child protection legislation.


  • Tertiary qualifications in administration, HR or social welfare/community services
  • Fluent in a relevant community language.
  • People from refugee backgrounds are encouraged to apply.


This is a five-day per week (1.0 FTE) position.

Applicants will be subject to a Working with Children Check and the National Criminal
Record Check.


Category: Community Development, Social Work
Field: Community
Job Location: Western Sydney
Position details
Position Description: Download position description
Contact details
Contact Name: Maeve Brown
Contact Phone: 02 9098 9336
How to apply

If you would like further information about the VOLUNTEER COORDINATOR role, please

  • Maeve Brown, Direct Services Manager, 02 9098 9336.

To apply, please address the selection criteria and send your response, along with your
resume and a cover letter to: info@jrs.org.au

Applications close at 5pm on Tuesday, 18th February 2020

Interviews expected in the week of the 24th February 2020

Date posted: 31 January 2020

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