Welfare support worker

Auburn Asian Welfare Centre Inc

Applications Closing: Friday, December 6, 2019 - 17:00

Auburn Asian Welfare Centre (AAWC) is looking for an experienced and committed person to assist the General Manager to offer welfare and community services for the local residents of Cumberland LGA.


Location: Lidcombe NSW


Employment basis: Part-time – 14 hours per week. The position is a permanent position (subject to 3-month probation period)


Remuneration & Benefits: In accordance with the Social and Community Services Employees (State) Award



Job description (roles & responsibilities)

  • Managing incoming and outgoing communication of the Centre, including incoming calls, mail, emails, faxes, and client drop-ins 
  • Ensure both electronic and hard copy data, records and documentation is regularly maintained and up to date to allow accurate and timely reporting as required
  • To initiate, develop, monitor and evaluate Centre activities, workshops in line with project guidelines to ensure positive client outcomes
  • Assist in the development and implementation of main events
  • Inducting and supervising volunteers
  • Prepare reports and analysis as requested by your supervisor/Management Committee
  • Contribute to the development and review of the policies and procedures to ensure it reflects legislation, probity principles and best practice
  • Assist the General Manager to develop and implement administrative and operational systems and procedures to enhance Services provision and Centre practice
  • Assist in development of grant applications, implementation, monitoring and evaluating projects
  • Complete administrative duties, as directed by the General Manager to ensure that a quality service is provided
  • Ensure protection of private information and client confidentiality at all times
Category: Social Work
Field: Multiculturalism & Diversity, Community
Employment basis: Part-time
Job Location: Inner West Sydney
About us

Auburn Asian Welfare Centre - We are an independent, not for profit organization that provides support for those migrating from Asian countries to settle successfully into the Australian mainstream society. AAWC aims to provide a leading role in the Asian community within the Cumberland LGA, by offering services and programs that empower individuals within the community to have an improved quality of life, equal access to appropriate services and a coordinated response to community issues.

Position details
  • Qualifications in social welfare or related fields with Certificate IV in Community Services or above
Essential Selection Criteria:
  • Bilingual and proficient in English and Chinese writing and speaking in Cantonese/Mandarin
  • Competent computer skills in data entry and website management, including Proficiency in MS Office (Word, Excel and Outlook);
  • Demonstrated ability in working independently or as a team to run centre based activities
  • Pursue the implementation and maintenance of best practices, policies and procedures
  • Demonstrated ability in assisting the General Manager for promotion of services in the CALD community
Desirable Selection Criteria:
  • Possession of a NSW driver’s licence and a reliable vehicle for work purpose
  • Ability to provide marketing support, social media, display materials, and website
Other Information:

Probity Checks:

  • Reference Checks
  • National Criminal Record Check
  • Working with children Check
  • 100 points of Identification including Drivers Licence
  • Qualifications / Certifications required for position
Contact details
Contact Name: Le Lam
Contact Email:  aawc@aawcentre.org.au
Contact Phone: 0408 405 805
How to apply

Please email your application to the Chairperson: aawc@aawcentre.org.au


If you have questions relating to the position please contact Le Lam on:

0408 405 805

Applications close at 5pm on Friday, 6 December 2019.


Date posted: 14 November 2019

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