CLOSED Family Advisor

Job Reference No:


Reference No: 4860982

Relationships Australia NSW (Big Splash on behalf of RANSW)

Applications Closing: Monday, September 16, 2019 - 00:00
  • Leading Not For Profit Organisation
  • Part time opportunity- 3 days per week role
  • Based in Blacktown
  • Salary packaging available

We have an opportunity for a talented individual with a background working with families with complex needs including separation, to join us as a Family Advisor. This position is based in our Blacktown Centre. In this hands on, client focused role you'll make a powerful difference to people, families and communities across New South Wales.

About us

RANSW provides relationship support services for individuals, couples, families and communities. We are a not-for-profit Australian organisation with no religious affiliations. Our goal is to promote relationships that are safe, healthy and resilient.

About the role

In this role you will be working with parents in the area of post separation services.

Some of your responsibilities will include:

  • Providing professional telephone and face-to-face client services including;
    • engaging clients,
    • providing needs assessments,
    • referral to appropriate services,
    • case management,
    • client advocacy
  • Assisting in the facilitation of parent educational groups and seminars;
  • Participating in community events and interagency meetings;
  • Being part of a tight-knit dedicated team of Family Advisors and Family Dispute Resolution Practitioners who deliver quality services to families with complex needs and those who require post separation services.

Who we are looking for?

This is a part time position working 3 days per week. Some afterhours work will be required for this position.

The successful candidate will have:

  • A degree or diploma in social work, counselling, psychology, welfare, or health related services;
  • Demonstrable skills in client assessment, engagement, and awareness of issues relating to client safety, confidentiality, and the requirements of relevant legislation (Care and Protection of Children Act, Family Law Act, and Privacy Act);
  • Understanding of domestic violence and child protection;
  • Understanding of families and children - A broad understanding of children's development, the needs and issues faced by children, and their families, who face crises, domestic violence, child protection matters, family separation and/or other family disruptions, as well as ways to assist clients to address these issues;
  • Proficiency in the use of IT for data entry, record keeping, and communication.
Category: Psychology & Counselling
Field: Community
Employment basis: Part-time
Job Location: Western Sydney
How to apply

How to Apply

We enjoy salary packaging and a number of non-salary benefits that have been designed to assist in our personal and career growth and wellbeing.

Please apply online ensuring that you provide us with your most recent resume and address the selection criteria

For more information about the role and details on how to apply, visit the link below:

Australia's First Peoples

RANSW is committed to creating opportunities for Aboriginal and Torres Strait Islander Peoples. This is a core part of our Reconciliation Action Plan. Australia's First Peoples are encouraged to apply for this role. RANSW's RAP can be found at


Diversity and Inclusion statement

RANSW is committed to Equal Employment Opportunity and recognises the importance of attracting the right people for the right job. We are actively seeking to increase the diversity of our team and encourage applications from people from culturally and linguistically diverse backgrounds, the LGBTQI+ community, people living with disability/ies, and Aboriginal and Torres Strait Islander Peoples. In the interests of gender diversity, we encourage men to apply.

This role has no formal closing date, we will review applications as they are received, so we encourage you to apply as soon as possible.

Date posted: 10 September 2019

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