Team Leader FNSW/IFP

Job Reference No:


Reference No: Campbelltown

Macarthur Family and Youth Services

Applications Closing: Monday, September 30, 2019 - 17:00

Team Leader:

The Team Leader will be responsible for the day to day operation and administration of the FNSW and IFP programs funded under Family and Community Services (FACS). The Team Leader will ensure a child focused / strengths based approach is used when supporting families, building partnerships and collaborating with services to improve the circumstances of children and families. The role will contribute to the overall services offered by MFYS including intake and assessment duties. The Team Leader will contribute to the improvement and ongoing provision of quality family support services delivered through MFYS.



The Team Leader will provide limited direct casework, encourage individual family members to identify and achieve their goals. Engage, empathize and develop professional relationships with families and their children. Identify, manage and reduce child protection concerns and deal with immediate crisis.  Strengthen relationships within the family while providing links to appropriate support services. Use empathetic listening and problem solving skills to identify the needs and develop suitable plans of support. Make referrals to other supports and services to meet the needs of families and their children. Build strong relationships with partner agencies to support and strengthen client’s connections within the community. Keep accurate file records and collect statistics for reporting processes.

Category: Social Work
Field: Family, Children and Youth
Employment basis: Full-time
Salary Range: $80,000-$90,000
Job Location: Macarthur, South West Sydney
About us

We work with and empower families with children, and young people to build and sustain safe and healthy environments and support their personal, social and educational development so that they can achieve their full potential in society.

Position details

Degree in Social Work, Psychology, Social Sciences or equivalent.

Essential Selection Criteria:

1.Degree in Social Work, Psychology, Social Sciences or equivalent.

2.Demonstrated experience supervising staff.

3.Demonstrated experience in working with children and young people and their family in a child protection context

4.Demonstrated experience in working with families with multiple, complex needs.

5.Experience building and maintaining relationships with relevant agencies and the community to achieve better outcomes for children and families.

6.Demonstrated experience and/or skills in conflict resolution, problem solving and mediation.

7.Demonstrated commitment to team work and a willingness to show initiative, flexibility and reliability in meeting deadlines.

8.Computer literacy and competence in Microsoft Word, Excel and Outlook.

9.Current NSW unrestricted C Class Licence and fully registered and fully insured vehicle.

10.NSW Working with Children Check Clearance & Criminal Record Check.

Other Information:


Terms and Conditions of Employment:

Macarthur Family & Youth Services works under the Social, Community, Home Care & Disability Services Award 2010

The post is subject to a probationary period in accordance with relevant industrial instruments during which your performance will be reviewed. During this probationary period, either party may terminate the contract by giving the appropriate notice.



The main place of work will be at 16 King Street, Campbelltown.

There will be variable sites of work dependent on service delivery needs.

Position Description: Download position description
Contact details
Contact Name: Veck Apostolovski
Contact Email:
Contact Phone: 0246204667
How to apply

To Apply:

To receive the information package and selection criteria please contact the administration team on: 02 4620 4667 or

Please email your application to the Director:

If you have any questions relating to the position please contact Veck Apostolovski.

Applications close 5pm, 30 September 2019

When progressing to interview you will be required to provide three referees including your most recent manager / supervisor.

Date posted: 10 September 2019

Follow NCOSS - NSW Council of Social Service on: