Team Leader FNSW/IFP
Macarthur Family and Youth Services
The Team Leader will be responsible for the day to day operation and administration of the FNSW and IFP programs funded under Family and Community Services (FACS). The Team Leader will ensure a child focused / strengths based approach is used when supporting families, building partnerships and collaborating with services to improve the circumstances of children and families. The role will contribute to the overall services offered by MFYS including intake and assessment duties. The Team Leader will contribute to the improvement and ongoing provision of quality family support services delivered through MFYS.
The Team Leader will provide limited direct casework, encourage individual family members to identify and achieve their goals. Engage, empathize and develop professional relationships with families and their children. Identify, manage and reduce child protection concerns and deal with immediate crisis. Strengthen relationships within the family while providing links to appropriate support services. Use empathetic listening and problem solving skills to identify the needs and develop suitable plans of support. Make referrals to other supports and services to meet the needs of families and their children. Build strong relationships with partner agencies to support and strengthen client’s connections within the community. Keep accurate file records and collect statistics for reporting processes.