Molonglo Support Services Ltd

Applications Closing: Thursday, July 4, 2019 - 17:00

The Position:

Molonglo provides auspice for South Eastern Women’s Domestic Violence Service (SEWDVCAS) providing court advocacy for Queanbeyan, Goulburn, Yass and Cooma Courts and coordinating the Safety Action Meetings for Queanbeyan and Goulburn.  In this leadership position, we are seeking a motivated professional who will be responsible for the daily operation of SEWDVCAS, ensuring seamless service and managing and supporting a small team.

Duties include but are not limited to:

  • Managing and supporting the day to day operations of SEWDVCAS;
  • Assisting Molonglo with compliance reporting and other requirements under the WDVCAP Service Agreement, policies and standards;
  • Recruiting, supporting and provision of supervision to SEWDVCAS team and seconded workers and ensuring they have access to appropriate training;
  • Developing and administering operational policies and administrative tasks, systems and processes for the effective operation of the WDVCAS before, at and after court including the collection, recording, reviewing and storage of client information, conflict of interest, client confidentiality and privacy, referrals to and from the WDVCAS, client and worker safety, staff professionalism, child protection notifications and follow-up assistance.
  • Developing and implementing, in consultation with staff, the Service Provider and local community organisations, strategies aimed at ensuring that the WDVCAS is relevant and accessible to a diverse range of women with or without children and is responsive to their needs;
  • Developing and implementing strategic and operational plans aimed at ensuring the effectiveness of the WDVCAS and compliance with WDVCAP outcomes;
  • Developing and maintaining strong working relationships with key WDVCAS partners including NSW Police Force, Local Courts, legal representatives and referral agencies and facilitating access to those services;
  • Sourcing seconded workers from appropriate agencies who can assist in WDVCAS court work where possible; coordinating a roster of seconded workers; ensuring they have the knowledge and skills to undertake WDVCAS work and providing them with regular updates and debriefing.
  • Undertaking high level liaison and advocacy with and on behalf of WDVCAS clients where required;
  • Providing high-level advice and contributing to legal policy reform through the WDVCAS Network, court user and other forums.
Category: Management
Field: Community
Employment basis: Part-time
Job Location: Southern Tablelands
About us

The Organisation:

Molonglo Support Services Ltd (Molonglo) is a not-for-profit community based organisation providing holistic domestic violence and homelessness support services, which has operated in Queanbeyan/Palerang and the region for over 40 years. 

Our mission is to ensure safety and stability for people experiencing difficulties due to homelessness, domestic violence, poverty and discrimination; providing accommodation, early intervention, outreach, crisis support and court advocacy.

Position details

University qualifications in Social Work, Social Sciences or related discipline.

Essential Selection Criteria:
  • Experience in team management.
  • Demonstrated knowledge and understanding of the dynamics, complexities and legal and social welfare consequences of domestic violence.
  • Demonstrated knowledge, experience and understanding of the criminal justice system and its response to domestic violence including ADVO applications and criminal prosecutions and related legal matters such as family law, care and protection, migration and victim’s compensation issues.
  • Demonstrated knowledge and understanding of Legal Aid NSW policies in relation to grants of legal aid for people in domestic violence matters.
  • Ability to deliver services in accordance with the WDVCAS Service Agreement, WDVCAP Principles, Policies and Standards and operational documents.
  • Sound organisational, administrative, financial management and IT skills.
  • Ability to recruit, train, supervise and support WDVCAS staff and seconded workers.
  • Ability to develop and implement service delivery strategies aimed at ensuring the relevance, accessibility and responsiveness of WDVCAS services to a diverse range of women and children.
  • Excellent communication skills, particularly in negotiation, advocacy and conflict resolution.
  • Excellent networking skills
  • Drivers licence
Desirable Selection Criteria:
  • Experience working within a trauma informed framework and the impact of domestic violence on women and children.
  • Knowledge of appropriate referral agencies in service area.
  • Knowledge of and an ability to work effectively with interpreter services.
Other Information:

The successful applicant will benefit from excellent ongoing professional development opportunities, a flexible family-friendly working environment and an attractive remuneration package with salary packaging available.  You will be employed under the SCHCADS award at Level 6.

The preferred applicant will be subject to screening in relation to child-related employment.

Molonglo Support Services considers being a woman is a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW). 

Contact details
Contact Name: Janette Dale
Contact Email:
Contact Phone: 6297 5827
How to apply

Applications addressing selection criteria can be emailed to

Closing date for applications: 4 July 2019

Date posted: 17 June 2019

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