Caseworker (Maternity Leave Position)
Jesuit Refugee Service
Jesuit Refugee Service is seeking an experienced professional Caseworker to support
the casework, information and referral, emergency relief and accompaniment needs of people seeking asylum. A passion for and a commitment to ensuring the rights of people seeking asylum and other forcibly displaced people is essential. The position SCHADS 4.1 and part-time (0.6 FTE). From now until 31 Jan 2020 with the possibility for extension.
Key tasks and responsibilities:
Casework and Emergency Relief
- Provides casework intake, assessment, one-to-one case management, advocacy and referral support for individuals and families.
- Maintains accurate electronic and paper records, including case notes and records of financial and material assistance provided.
- Assists in the distribution of financial and emergency relief support.
- Assists in the distribution of food and material aid.
- Conducts intake and assessment interviews in relation to the placement of people seeking asylum in temporary accommodation at the Blaiket Shelter.
- Volunteers and Community Centre Activities
- Assists the Volunteer Coordinator – in organising appointments for the Home Visiting and Accompaniment Programs.
- Assists with the day-to-day running of drop-in activities at the JRS Westmead Centre.
- Assists with community development projects and other support services at the JRS Westmead Centre as needed.
Networking and Advocacy
- Establishes productive working relationships and liaises with other service providers and other stakeholders in the sector.
- Advocates for the rights and support needs of people seeking asylum and other forcibly displaced people through the appropriate channels.
- Undertakes other relevant activities as required by the Casework manager.
Philosophy, Mission and Values
- Understand and demonstrate the Mission and Values of JRS on a day-to-day basis; respect, hope, dignity, solidarity, hospitality, justice and participation.
- Adhere to the policies and procedures of JRS.
- Adhere to the JRS and the Australian Jesuit Province Code of Conduct.
- Work closely with the relevant people in all of the Jesuit ministries to ensure that Ignatian spirituality is fostered.
- Behave in a culturally and linguistically sensitive manner that respects everyone regardless of their background, gender, sexuality, ethnicity, migration status, ability or any other ground.
- Provide and promote an environment of mutual respect, dignity and fairness – free from discrimination, harassment, victimisation, bullying and violence – to ensure that acceptable standards of conduct are maintained at all times and take appropriate action if unacceptable conduct is observed.
Occupational Health and Safety
- Comply with the requirements of relevant Work, Health and Safety (or Occupational, Health and Safety) Acts and related procedures developed by JRS.
- Work in a manner that considers duty of care for self and others and be safety conscious at all times.
- Report inappropriate behaviours which endanger self or others including bullying and other harassing behaviours / incidents.
Quality Assurance and Continuous Improvement
- Attend relevant meetings, workshops, conferences and training, as required.
- Become familiar with, and follow JRS and the Jesuit Province’s quality and standard policies, procedures and management instructions.
- Be open to new ways of doing things that enhance working in an environment that is inclusive and that subscribes to the Ignatian way.
- Strive for continuous improvement in the quality system and work practices by being alert to opportunities for improvement.
- Maintain confidentiality in relation to clients, staff and volunteer issues and all JRS’ programs.