Asset Maintenance & Compliance Officer

Mission Australia (General)

Applications Closing: Sunday, February 24, 2019 - 00:00

Your Opportunity

Due to an exciting growth period, we have a brand new opportunity for an Asset Maintenance & Compliance Officer to join our Coffs Harbour team and manage maintenance requests whilst building good working relationships with tenants (which includes monitoring the invoicing process) to achieve positive outcomes in accordance with community housing guidelines.

Similarly, you will be required to form good working relationships with contractors and will manage contractor work order delivery compliance to specification (including carrying out systematic inspections of contractor works). This will involve identifying and highlighting works defects/non‐compliances as well as undertaking property assessment surveys and defining scope of works for assets.

Your key responsibilities will be to:

  • Provide high quality customer service ensuring that all clients are given positive and supportive outcomes to meet their needs and taking account of MAH asset management policies, procedures and imperatives
  • Systematically audit outsourced maintenance contractors to ensure compliance with WHS, environmental management and code of conduct requirements
  • Undertake Regular inspections to ensure properties are managed from a repairs and maintenance and stock condition point of view
  • Assist the MAH team maintain good governance and administration by keeping accurate records, files and information to the relevant systems and provides accurate information to management
Category: Community Development
Field: Housing & Homelessness
Employment basis: Full-time
Job Location: Mid-North Coast NSW
About us

About Us

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Mission Australia Housing (MAH) 

Mission Australia Housing is an established and progressive, Tier One National Community Housing provider of social and affordable housing and also provides both tenancy and asset management services for a number of third party organisations and private investors.

We seek to offer a pathway away from homelessness by providing good-quality housing that enable people to participate in their communities.

Position details

Requirements for Success

  • Experience and ability to identify maintenance issues and triage appropriately
  • Experience and ability to understand maintenance and building contracts
  • Excellent administration, attention to detail and organisation skills
  • Ability to work cooperatively with tenants, contractors and others within the community
  • Knowledge and experience in maintenance delivery, property site inspection visits and assess maintenance works
  • Exceptional written and verbal communication and relationship management skills
  • Knowledge of LAHC schedule of rates and technical specifications is desirable

Mission Australia is a dynamic organisation, so you will also need to be customer-centric in your approach, self-motivated, flexible and extremely organised.

As Mission Australia Housing is on an exciting journey of change, your asset maintenance experience combined with your excellent interpersonal skills and organisational ability will see you thrive!

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences, opportunities for advancement and the chance to make a difference to the lives of Australians in need. We have an innovative and friendly culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, supported and celebrated, we provide a range of employee benefits including:

  • Salary packaging of $15,900 in tax-free pay per year (details via Advantage)
  • Discounted childcare rates with participating centres
  • Parental leave and the ability to purchase additional annual leave  
  • Generous discounts with hotels, travel insurance and major retailers
  • Free, confidential counselling services via our EAP
  • Discounted health care with Medibank Private
  • Volunteering opportunities and flexible workplace practices

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.

Next Steps

To be considered for this opportunity, please click ‘apply’ and send your cover letter and resume today.

For further information regarding working with us visit Working for Mission Australia.

As part of our Employment screening process you will also be required to undertake a National Criminal History Check and will need a Working with Children Check.

Applications close midnight, Sunday 24 February 2019.

Position Description: Download position description
Date posted: 30 January 2019

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