UNSW Global is seeking to appoint a Student Adviser to provide a range of support services to all UNSW Global students, across the student lifecycle, related to welfare and academic progression. As part of the Student Support team, the Student Adviser will facilitate group sessions and hold one-on-one meetings. The student Adviser is responsible for making effective referrals as required and works with the Student Support Manager in handling critical incidents. As part of this role Student Adviser will work closely with other members of Student Support team to plan, deliver and review orientation activities.
The successful applicant will have:
- A relevant tertiary qualification (e.g. social work/welfare, education or psychology) or an equivalent combination of relevant experience and training
- The ability to work independently and as a cohesive team member
- Excellent communication and interpersonal skills, with a demonstrated ability to work effectively with culturally and linguistically diverse students and communicate information to students in a clear and concise manner
- Ability to identify systemic issues arising from casework and areas that are in need of review or procedural updates
Mandarin language skills and experience within the international education sector would be an advantage!
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