Support Workers - Domestic Violence After Hours Response

CatholicCare - Diocese of Broken Bay

Applications Closing: Friday, January 25, 2019 - 17:39

Key responsibilities

  • Screening suitability for internal individual and family support services, and making referrals to other services where appropriate;
  • Providing safety planning, case management and case coordination services to clients that focuses on responding to the needs of clients, including both physical and psychological;
  • Providing ongoing case management services to clients residing in the community who are at risk;
  • The ability to assist and engage with client’s in crisis requiring emergency accommodation;
  • Responding to complex cases using professional judgment and initiative in a timely manner;
  • Working from an after-business hours roster that includes evenings and weekends;
  • Work offsite and from satellite offices based at the premises of other agencies such as Police, Health and other NGO’s.
Category: Social Work
Field: Women
Employment basis: Casual
Job Location: North Shore
About us

This role exists to provide an after-hours crisis response to Women and Families escaping Domestic/ Family Violence within the 11 LGA’s in the Northern Sydney District. The service operates in the evening between 5:00 pm to 10:00 pm, providing both telephone and face to face support to Women and their families escaping domestic and family violence.

Position details

Tertiary qualifications in an appropriate area e.g., Degree in Social Work, Degree Social Science/ Welfare, Degree in Psychology/Counselling, or related discipline and/or demonstrated relevant industry experience.

Essential Selection Criteria:
  • Demonstrated understanding of domestic/family violence and working in the field of domestic/family violence including knowledge and familiarity with legal and other aspects of DV and child protection;
  • Detailed knowledge understanding and experience with housing issues, effective individual case management, undertaking assessments, developing & reviewing case plans, knowledge of mental health and strength-based support;
  • A current valid, Australian driver’s licence and your fully insured vehicle.
  • Current Working with Children’s clearance.


Being a woman is a genuine occupational qualification for this position under the NSW Anti-Discrimination Act.

Other Information:

CatholicCare offers a range of initiatives to actively promote the life/work balance and development of our employees through:

  • Assistance with the development and review of plans to support your well-being;
  • Access to inhouse and external training and learning opportunities;
  • An Employee Assistance Program offering free and confidential counselling and support.

Holding a current Working with Children Check and completing a National Criminal History Record Check clearance are requirements of this position.

Contact details
Contact Name: Ella Jakeman
Contact Email: 9488 2400
How to apply

Please visit our website for a full position description and follow the instructions to apply.


Date posted: 14 January 2019

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