Case Manager

Job Reference No:


Reference No: 13595

The Salvation Army

Applications Closing: Sunday, January 6, 2019 - 23:45

The SWACS' team, located in Inner City, Sydney, assists people by providing emergency and supported accommodation with an emphasis on supporting women and children at risk or experiencing homelessness due to DFV to reconnect with community and secure independent housing. We are currently seeking a case manager to join our dynamic, committed team, working Monday to Friday, flexible hours. 

Category: Care & Support Work, Community Development, HR & Employment Services, Social Work
Field: Housing & Homelessness, Women
Employment basis: Full-time
Job Location: Sydney CBD, Inner City Sydney
About us

 The Salvation Army - Samaritan Women and Children Services (SWACS) provides supported accommodation where women with or without children can feel safe. Working with residents, aged 18+, most of whom have experienced complex trauma in childhood or through domestic and family violence.  SWACS offers opportunities for women and their children to exit out of homelessness and into independent housing. From crisis and transitional accommodation, right through to case management, education and training, living skills and outreach, SWACS works to re-establish choice, self-worth and confidence in a trauma informed environment, empowering people to move forward in their lives and make positive choices.

Position details
  • A tertiary qualification in welfare or relevant areas
Essential Selection Criteria:
  • Established knowledge & understanding of homelessness, relevant mental/physical health, addiction and poverty and appropriate intervention strategies
  • Demonstrated experience in working with women and children experiencing trauma, and domestic and family violence
  • Proven ability to develop & maintain rapport with people
  • Knowledge in child protection, Immigration and HNSW products
  • Experience in developing safety plans and case plans, case note writing and client information systems/database
  • Highly developed interpersonal skills, including written, verbal, listening & networking skills, & the ability to work within a multi-disciplinary team
  • Demonstrated computer literacy for use in client work & other documentation
  • Willingness to work within a Trauma Informed Care Framework
  • A current driver’s license
  • Senior First Aid Certificate
  • Empathy with The Salvation Army’s principles & ethos
Other Information:

In return you will be rewarded with excellent benefits, including regular supervision, clinical supervision and ongoing training.

Successful applications must include a current resume and a cover letter addressing the essential criteria listed above.

Applicants must also have the right to work in Australia, a current, full Working with Children Check and will be subject to a satisfactory National Police Check, it is also essential to have a current NSW class C driver’s license for this position.

Please Note:
The filling of this employment opportunity is intended to constitute a special measure under the Equal Opportunity Act 2010. This position is only available to women.

For more information about SWACS please see our website:

Position Description: Download position description
How to apply

Please click here to view the position description and to register and apply online.

Applications close when the right candidate is found.

Date posted: 07 December 2018

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