Intensive Support Case Manager

CORE Community Services Ltd

Applications Closing: Wednesday, March 14, 2018 - 17:00
  • Exciting opportunity to empower Young People achieve positive outcomes
  • Full time position until June 2020

The position will provide intensive support, outreach and flexible, specialist services that accord with principles of self-determination and meet the needs of this vulnerable target group within a transitional housing setting. The Position would be required to work as part of a large team and also, at times, in isolation providing intensive support services to young people between 12-24 years within the South Western Sydney district.

The position would function under the supervision of the Intensive Support Team Leader.

Responsibilities, but not limited to:

  • Supporting the implementation of strategies as defined in agreed client's case plans towards their outcome on a day to day basis.
  • Work closely with young people within transitional housing and support them to move towards independence
  • Assist clients to achieve their living skills inventory outcomes as identified by the case managers
  • Support and resource clients with access to information
  • Respond and support to clients with a flexible approach to their emotional needs
  • Work with the Early Intervention team if needed, to Engage, assist and support family mediation 
Category: Care & Support Work
Field: Family, Children and Youth, Mental Health & Counselling, Multiculturalism & Diversity, Community
Employment basis: Full-time
Job Location: South West Sydney
About us

CORE Community Services (CCS) - we are a not-for-profit community organisation which has been operating in South West Sydney for almost 40 years. We deliver a wide range of services, activities and programs across five key service areas - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care and Community Engagement.

Position details
Essential Selection Criteria:
  1. Formal qualifications in community sector and relevant experience in transitional housing and proven results in moving young people towards independence
  2. Demonstrated excellence in working with Culturally and Linguistically Diverse people, families and organisations and planning, delivering and evaluating services in a culturally sensitive manner
  3. Demonstrated extensive experience working with young people at risk
  4. Experience in all aspects of case management and case plans
  5. Demonstrated experience in working with complex needs clients
  6. Well-developed interpersonal and conflict resolution skills
  7. Demonstrated understanding of child protection issues with capacity to identify levels of risk requiring statutory child protection intervention. 
  8. Sound interpersonal, communication skills and high level of computer literacy
  9. Demonstrated competence in community liaison and community capacity building; working with a range of appropriate professionals in youth related services
  10. Experience or understanding of early intervention and prevention models
  11. Ability to be flexible, non-judgemental and be a positive role model
  12. Ability to meet deadlines, manage competing priorities and tasks
Other Information:

On offer is a full time (38 hours per week) position, remuneration is as per the SCHADS Award and addition to this, employment within the not-for-profit sector offers a range of staff benefits.

How to apply

If this sounds like you please submit a cover letter addressing the above selection criteria, current resume and details of three professional referees to

Applications close 14 March 2018

You will be required to clear probity checks including National Criminal History Check, NSW Working With Children Check, hold a NSW Driver’s License and have working rights in Australia.

Date posted: 28 February 2018

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