Your community sector future starts here

Senior Student Support Administration Officer

Mental Health Co-ordinating Council Inc

Applications Closing: Wednesday, March 14, 2018 - 17:00

The Senior Student Support Administration Officer position works with the Manager LD to lead and guide the LD Administration team whilst providing support to our students from Enrolment through to Completion. The position is also responsible for overseeing administrative processes within the Registered Training Organisation (RTO) arm of MHCC and submission of reports in areas such as smart and skilled funding.

The position requires a self-motivated person with a high level of attention to detail, who is solutions focused, hands on and thrives in a dynamic environment. Knowledge about RTO operations and different funding streams (such as Smart and Skilled) is essential for success in this role.

As the Senior Student Support Administration Officer you will be responsible for:

  • Maintaining administrative processes
  • Leading and supporting the LD Administration team
  • Providing support to students
  • Data entry of training database to ensure currency and accuracy
  • Applying for Smart and Skilled funding and administration of funding caps received
  • Additional RTO reporting e.g. AVETMISS

The successful applicant will have excellent oral and written communication skills, a proactive and positive attitude, and initiative.

If this sounds like you then apply today by sending your resume and a statement addressing the selection criteria below.


Job benefits and perks

Remuneration packaging includes base salary of $65-$70k based on experience, plus super guarantee contribution, FBT salary packaging and entertainment benefits under our Public Benevolent Institution status available. MHCC offers a flexible working environment.

Category: Administration & Support
Field: Education & Training, Mental Health & Counselling
Employment basis: Full-time
Job Location: Inner West Sydney
About us

The Mental Health Coordinating Council (MHCC) is the Peak body for community organisations providing mental health services throughout NSW. MHCC undertakes policy influence and sector development on behalf of its membership. MHCC is a registered training organisation delivering accredited qualifications and professional development to workers within the mental health sector.

Position details
Essential Selection Criteria:

Key Selection Criteria

  • Experience working within a registered training organisation
  • Experience with Smart and Skilled funding, traineeships and other funding sources
  • Excellent oral and written communication skills, including in the areas of reports, complaints handling and negotiation
  • Willingness to travel within NSW and interstate if required
  • Demonstrated experience in the provision of student support
  • Administration experience
  • Attention to detail and capacity to maintain a high level of accuracy
  • Advanced computer skills in a Windows environment including experience with Microsoft Office


Desirable Selection Criteria:

Desirable Criteria

  • Experience managing student placements
  • Understanding of current industry and policy directions in mental health and/or human services
  • Experience in Project Management
  • Certificate IV in Training & Assessment
Contact details
Contact Name: Erika Hewitt
Contact Email:
Contact Phone: 0295558388
How to apply

To Apply

Enquires and written application including resume and cover letter addressing the Criteria outlined above are to be addressed to Erika Hewitt email

Full Job Description is available from our website

Applications close 5pm on Wednesday 14th March 2018 and must include a resume & statement addressing the selection criteria.

Applications that do not address selection criteria will not be considered.

We promote diversity and practice equity. Aboriginal and Torres Strait Islander people, people from different cultural backgrounds. LGTBQ people and people with disabilities are strongly encouraged to apply.

Date posted: 27 February 2018

Follow NCOSS - NSW Council of Social Service on: