Specialist Homelessness Caseworker – Casual Position

The primary purpose of this role is being responsible for the case management of clients of the YWCA Australia’s Homelessness Services. These programs support young people, women, men and families who are at risk of, or experiencing, homelessness. The programs provide holistic case management support, including the use of brokerage, to support clients to stabilise at risk tenancies.  The program also supports clients experiencing homelessness in to safe, affordable and sustainable accommodation, including use of transitional accommodation with ongoing case management. To achieve the program’s purpose, this role works collaboratively with partner agencies, and develops and maintains strong relationships with other services and accommodation providers to assist in facilitating positive outcomes for clients.   Reporting to the Team Leader, NSW Homelessness Services, this casual position is responsible for the case management of clients including:

• Those at risk of homelessness
• Stabilising at risk tenancies
• Securing affordable and sustainable accommodation
• Working collaboratively with partner agencies

Details

Download Position Description

Qualifications

The ideal applicant will have:

• Relevant tertiary qualifications in Youth Work, Social Work, Welfare or Education or - demonstrated experience in a similar field.
• Previous experience working with people who are experiencing homelessness or are at risk of homelessness.
• Proven understanding of the special needs of marginalised people and the ability to effectively support clients with these needs.
• Excellent verbal and written communication skills and a demonstrated ability to build and maintain strong relationships with clients.

Essential Criteria

This position will require the applicant to satisfactorily meet our pre-employment requirements.  This includes:

• Completion of a national criminal history check
• A valid relevant state-based working with children permit.
• Proof of Covid-19 Vaccination, which includes Government recommended boosters.

How to Apply

Don’t meet every single requirement? At YWCA Australia we are dedicated to building a diverse, inclusive and authentic workplace.  If this role speaks to you but your past experience doesn’t align perfectly, we encourage you to apply anyway.   Join our bold, inclusive and innovative team to make a real difference - lead the change.

YWCA Australia

YWCA Australia is a proudly feminist not-for-profit organisation and for over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Our new 5-year strategy, the YWCA Evolve Strategy (YeS 2026), has recently been launched with a focus on making young women’s leadership and women’s housing our priority for gender equity in Australia. This will ensure we continue to deliver measurable and meaningful impact towards a future where gender equality is a reality.