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  • Be a part of making a difference in the local community
  • Work from home
  • Increase take home pay with Salary Packaging

Our client, WASH House is seeking a qualified and experienced Counsellor to join them in this key member of their team.

Your new employer…

The Women’s Activities and Self Help (WASH) House is a community-based information and resource centre for women that envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. They work towards this by providing information and referral, advocacy, capacity building and support services.

The organisation has been established in the area for nearly 40 years as a support and resource centre for women. Over this time, the WASH House has grown and evolved to run a range of programs including Staying Home Leaving Violence, Counselling, Case Work, Group Work and Information Services. The WASH House is a service run by women, for women.

Leave work each day feeling part of making a difference to the local community! Find out more about WASH via

About the Opportunity…

This position will be the first point of contact for women requiring support to ensure they are directed to appropriate programs or agencies. You will be responsible for coordinating intake and assessment and providing case management and support services as well as the development and maintenance of resources and information systems.

The role is Casual until the end of 2021 with hours to be negotiated. Immediate start is required. Salary is classified at level 5 in the NSW SCHADS Award (Pay Point to be determined based on experience). The role is based primarily working from home but some centre based work in Mt Druitt may be required. COVID-safe measures have been put in place to protect staff and clients when providing face to face services.


Reference No.016WHI
Job Board
Job CategoryPsychology & Counselling
Job FieldWomen
Employment BasisCasual
LocationWestern Sydney

Download Position Description

Essential Criteria

What you’ll need to succeed…

This position is responsible for intake, assessment, counselling and/or case management including information, referral and support services.

To this end, we seek a highly motivated and flexible person who will possess excellent assessment skills and a sound understanding of trauma informed practice.

Selection Criteria…

  • Relevant tertiary qualifications (e.g. Psychology, Counselling or equivalent)
  • Minimum 2 years counselling experience
  • Commitment to feminist, holistic approach to women’s health and wellbeing
  • Demonstrated excellent written and verbal communication skills
  • Ability to be flexible and manage competing demands
  • Ability to be creative and problem solve in challenging situations
  • Sensitivity to working with women from diverse cultural backgrounds and ages
  • Ability to work independently and as part of a team
  • Computer skills including word processing, internet and email

The WASH House considers being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

Other Information

What you’ll get in return…

  • Salary Packaging – increase your take home pay
  • Some above Award conditions
  • Opportunities for multi skilling and up-skilling
  • High level of diversity in role
  • Excellent working environment

If you have a sound counselling background and you’re looking for a vibrant and passionate community organisation to be a part of then this is the role for you!

How to Apply

To apply…

For more information, you can find an Information Pack (including the Full Job Description) on our website or call us on (02) 4555 4634 for a confidential chat.

To apply, please send us your resume and a cover letter (either written or video) that tells us:

  • What motivated you to apply for this position?
  • What your approach to counselling and how your experience would benefit you in this position.
  • The skills and experience you have in trauma informed work with women that will make you successful in this role.
  • A key thing you do to ensure your communication is effective and why. How do you know it’s effective?
  • What experience you have and what case management skills you would bring to this role.

Aboriginal and Torres Strait Islander women and women from culturally and linguistically diverse backgrounds are encouraged to apply.

Apply immediately as interviews will occur without delay

Before starting work with this employer, you will need to undertake a National Police Check and have a clearance to Work with Children/vulnerable people.

Total Workforce Services

Recruitment Agency

Phone number (02) 4555 4634
Email address