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Shelter Manager (aka Superwoman)

Rebuilding lives of women and children with kindness, care and support

Attractive salary and supportive Board.

The Sanctuary - The Hills Women's Shelter provides temporary supported accommodation and responsive case work for women and their children who are experiencing domestic violence or homelessness in Sydney’s North-West. The Sanctuary are a valued part of the Women's Community Shelters (WCS) network and are proud to lead the sector for transitioning women and children to lives that are safe and free from violence.

If you have experience in areas such as domestic violence, homelessness, disability, health, drug and alcohol, ATSI or similar service systems, your experience would be well considered. If you are an intuitive manager of people, and can manage a crisis with ease, please read on!

Reporting to the Board, the role of the Shelter Manager is to oversee the day-to-day operation of the shelter and is responsible for:

·        Developing and maintaining a service of quality that is a place of safety, security, comfort and confidentiality for clients.

·        Leading a team of 5 case workers to deliver effective outcomes-oriented case work practice.

·        Providing supervision and developing the strengths of the team, establishing an effective team through building professional trust and effectively engaging with volunteers to support shelter activities as appropriate.

·        Developing and maintaining links and referral pathways with housing, health, police, community services, other relevant services in the community.

·        Work collaboratively with the Board in the effective administration of the service.

·        Working with the support of the WCS Hub to implement ASES accreditation.

·        Ensuring compliance with the Specialist Homelessness Services NSW Guidelines.

Details

Applications CloseJanuary 31, 2021
Job Board
Job CategoryManagement
Job FieldHousing & Homelessness
Employment BasisFull Time
Salary Range$90,001 +
LocationSydney Wide

Qualifications

·        Relevant tertiary qualifications and/or equivalent years in experience in a similar or adjacent role.

Essential Criteria

·        Experience leading or managing a community sector service or related department/organisation.

·        A sound and developed understanding of the principles of case-management, trauma-informed care and client-centric approaches.

·        3 years + and recent experience in managing staff, including professional development and supervision.

·        Exceptional decision-making ability and proven resilience.

·        Exceptional written and oral communications skills, including the ability to lead and influence.

·        Demonstrated ability to work constructively and collaboratively with a variety of stakeholders.

·        Capacity to assist in building strategic direction for the service.

·        Ability to think creatively and drive innovative solutions and practices.

·        An understanding of access, equity, diversity and Work Health and Safety principles and the ability to deliver a non-judgemental and supportive service to clients.

·        Sound computer skills, including Microsoft Office and case-management software.

·        Current NSW Driver’s License.

·        Ability to attend to on-call matters and supporter events out of normal office hours.

Desirable Criteria

 

·        Experience leading a female-focused domestic violence, homelessness or adjacent service.

·        Knowledge and understanding of funding streams, including community fundraising.

·        Experience with using CIMS vacancy management service (training available).

·        Process payroll for shelter staff using keypay (training available).

Other Information

Our services are provided only to women. We consider being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW) and sections 30 of the Sex Discrimination Act 1984 (Cth).

How to Apply

If you are our Superwoman, please send your CV and a cover letter addressing the selection criteria to shelterofficer@womenscommunityshelters.org.au. We are eager to meet you, and to continue to transform the lives of the women and children who come into our care at The Sanctuary.

The Sanctuary, Hills Women's Shelter

The Sanctuary is a 6 bedroom shelter in the Hills District of Sydney, which provides short-term crisis accommodation to women and children who are homeless or leaving domestic violence. Women and their children are provided with around the clock safe and non-threatening, care and support and assistance to start a new life.

Website https://www.thesanctuaryshelter.org.au/
Email address shelterofficer@womenscommunityshelters.org.au