Manager: Homeless Services

Employment type: Maternity cover for 12 months November 2022 – October 2023, part-time 4 days per week with the possibility of a full-time offer.
Award: SCHADS Level 8

The Haymarket Foundation is a grassroots organisation that has supported people experiencing complex homelessness in Sydney for 45 years. We strive to advocate and deliver multidisciplinary services for the people that use our services , that are inclusive, safe, and offer freedom of choice.

We are currently seeking a manager to lead the Foundation’s Homeless programs and services.

This exciting role requires a dynamic manager who thrives working closely with frontline teams in a grassroots organisation, who will ensure the Haymarket Foundation delivers high-quality, ethical, and compliant residential and community-based homelessness services. The role encompasses the delivery of the organisation’s strategy, achievement of all funded contract objectives, the leadership of homeless services staff, and the design, development and delivery of highly impactful client focused programs and services.

The Haymarket Foundation delivers a several programs for people experiencing, or at risk of complex homelessness and the successful applicant will need to be flexible and capable of managing multiple programs at the same time. The successful candidate will be an all-rounder with a positive attitude and a drive to make a difference to those who experience systemic barriers. Clear communication and the ability to deliver quality work quickly and accurately will be key to your success.

The successful candidate will be based at the Haymarket’s Chippendale office.

KEY RESPONSIBILITIES INCLUDE:
Delivery on the foundation’s strategic goals across residential and community-based homelessness programs with the support of the CEO.
Lead a team of case managers and casual staff.
Lead a culture of continuous quality improvement.
Provide industry leadership within sector and advocacy groups.
Ensure that strengths based, trauma informed, and social justice principles are applied in a holistic manner across services.
Ensure service design and delivery includes effective client participation.
Provide effective team meetings, staff supervision and clinical review of practices.
Evaluate the impact and outcomes of residential and community-based homelessness services with the support of the CEO.
Review and monitor budgets and expenditure for residential and homelessness services monthly.
Human Resources activities for staff across homeless programs and services.
Ensure collaborative working relationships are maintained with government and partner agencies.
Ensure corrective actions to incidents are developed and enacted in a timely manner.
Contribute to quality activities to improve the standard of care and service of the residential and community-based homelessness programs.
Contribute to accreditation and quality improvement activities of the organisation.
Actively seek feedback from clients on the quality of service and areas for improvement.
Engender excellence in the provision of customer service throughout the organisation, utilising a client centred culture.
Complete reporting for program funding agencies.
The position is covering maternity leave for 12 months and is offered as 4-day position (can negotiate 5 days) located at Chippendale and has salary and conditions to per Grade 8 of the SCHADS Award plus salary packaging $15,900.

Details

Download Position Description

Essential Criteria

A tertiary qualification in social sciences or similar. Extensive management, program leadership, and experience managing staff within a residential or program setting. (E)
Minimum three years’ experience in a management role. (E)
A demonstrated understanding of the systemic barriers faced by people who experience homelessness. (E)
A minimum of three years’ experience delivering services to people experiencing complex homelessness. (E)
Experience in sector leadership and systematic advocacy. (E)
An extensive understanding of therapeutic relationships and interventions. (E)
Experience working with complex clients in a residential setting. (D)
Experience with 24-hour rosters (D)
National criminal record check and a disclosure of any restrictions that impact upon your role as a practitioner. (E)
Valid driver’s licence. (E)
Valid Working with Children’s Check (E)
Proof of COVID-19 Vaccination (E). Classified as a Health Worker under current PHO.

How to Apply

Please note the Haymarket Foundation is an equal opportunity employer: anyone who meets the above criteria will be considered for this role. Aboriginal and Torres Strait Islanders, people from CALD backgrounds and LGBTIQ communities are strongly encouraged to apply.

For more information, please email gowanv@haymarket.org.au using the subject line: Manager - Homeless Services enquiry via EthicalJobs.

Applications addressing the key selection criteria and including current CV must be submitted through the application portal.

Applicants who do not meet all of the essential criteria will not be considered for interview.

The Haymarket Foundation