Youth Case Worker

Employer: The Fact Tree Youth Service (703 Elizabeth St Waterloo)

Position Title: Youth Case Worker

Responsible to: Service Co-ordinator

Hours: Full-time or part-time (3-4 days per week)

Must be willing to work occasional evening shifts (including Saturday) on a rotating roster.

Salary: Modern Social, Home Care and Disability Services Industry Award 2010, Level 3/4 (depending on qualifications and experience).

FBT salary packaging available

Position Description Summary:

The Fact Tree work primarily with highly disadvantaged at risk youth aged between 11 and 25 and their families and/or carers. Approximately 80-90% of our client base identify as Aboriginal and/or Torres Strait Islander. The Youth Caseworker will be expected case manage clients with complex needs who present with a diverse range of issues, with a specific work focus on youth health issues and its subsequent impacts on the individual and the community. Our Youth Caseworkers also develop, implement and facilitate youth focused programmes and workshops. We are looking for someone who has a sound understanding of health and drug and alcohol issues that impact young people and their families, and how to effectively provide support for these clients across the continuum of care. You will be part of a dynamic team and work closely with other social workers and Youth workers to deliver services to our target group.

Further details regarding job responsibilities are outlined below.

Key Responsibilities:

·         Conduct client assessments, develop, monitor and implement case management plans.

·         Utilise a range of case management interventions and strategies to assist clients to overcome their barriers by providing services including advocacy, referrals to other services, advice and support.

·         Utilise skills and knowledge to create and deliver engaging youth programs that address issues affecting young people.

·         Identify the developmental needs of the client group and consult with the Service Co-ordinator on appropriate programmes and strategies.

·         Develop or source appropriate educational resources/courses/materials that are inclusive and appropriate for young people on topics including D&A, legal rights, sexual health and other relevant youth issues.

·         Provide transport and support for clients attending external appointments e.g. court, medical appointments.

·         Keep abreast of the latest trends and knowledge in the field, in particular their relation to the local community.

·         Liaise with relevant agencies for referral and/or consultation.

·         Maintain confidentiality regarding all client information.

·         Maintain appropriate client and administrative records, files and statistics.

·         Attend and participate in weekly staff meeting and monthly supervision.

·         Deliver and supervise Drop-In Centre activities, including school holiday programs.

·         Promote services of the organisation throughout the community through networking.

·         Contribute to other programmes as necessary.

·         Undertake to co-operate with strategies developed by The Fact Tree Youth Service to actively ensure the safety, protection and well-being of young people and other vulnerable people who come into association with the organisation.

·         Ensure equality of access to The Fact Tree Youth Service for all young people within the target group.

·         Other Duties as requested/required.

Details

Qualifications

Relevant tertiary qualifications in social work/youth work/ community services/ psychology.

Essential Criteria

·         Relevant tertiary qualifications in social work/youth work/ community services/ psychology.

·         Sound knowledge of youth health issues including D&A, sexual health, nutrition and mental health.

·         Demonstrated experience with working with young people

·         Well developed understanding and experience in casework provision

·         Experience in developing and delivering group work and programmes for young people.

·         Self management and ability to work within the organisation’s ethical framework, policies and procedures.

·         An ability to engage and work effectively with young people from a variety of cultural and socio-economic backgrounds.

·         Strong understanding and knowledge of ATSI culture.

·         Current driver’s licence.

·         Willingness to work regular evening hours and occasional Saturday shifts as required.

·         Driver’s licence

Desirable Criteria

·         Experience working within an Indigenous community and/or with Indigenous clients.

How to Apply

Please send your application to leemei@facttree.org.au

In your application please include your resume, a cover letter addressing the selection criteria and specify if you are applying for the full-time or part-time role.

The Fact Tree Youth Service

Description of our organisation:

The Fact Tree Youth Service is a community based charity located in Waterloo that has been supporting the Waterloo and wider community for over 30 years. We work with young people aged 11-25 years and families and provide a range of services including case management, educational and cultural workshops, school holiday programs and a Youth Drop-In Centre. We aim to support our clients’ transition from dependence to independence incorporating all the developmental needs of young people. The Fact Tree Youth Service offers a supportive and vibrant work environment with opportunities to expand and learn from others and openings to improve and learn new skills.