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  • South West Sydney base
  • Community Legal Centre incorporating domestic and family violence services
  • Flexible work conditions, salary packaging, 5 weeks’ annual leave plus leave loading, extra personal leave, regular supervision
  • Salary range: SCHCADS L5 $84,848 to $88,691 dependent on experience
  • Full time (35hpw) and part time roles
  • Suitable candidates interviewed progressively, please apply now

We are seeking three experienced caseworkers for our two domestic and family violence casework services. You will be part of a team delivering a best practice, specialist, trauma-informed model of service delivery to women affected by domestic and family violence (DFV) and committed to empowering women and children to break the cycle of DFV.

We are expanding our Staying Home Leaving Violence (SHLV) service (covering Liverpool, Bankstown and Fairfield) with two new roles, and seeking to meet increased demand for services in our Bankstown Domestic Violence Service (BDVS) and SHLV service as a result of the pandemic.

There are three roles available across our two case management services: two permanent appointments and one full time fixed term contract to 30th June 2022. Depending on the role and candidates’ availability, appointments to positions may be either full time or part time. One of the permanent roles requires experience and/or qualifications for working with children who have experienced trauma.

We encourage you to contact the Manager of our services (details below) to discuss your interest before applying.

Case management workers

Our case management workers work closely with colleagues to provide an effective and streamlined service to adult and child victims of domestic and family violence with support to escape and recover from abuse, by providing practical and emotional support to victims living through the abuse (BDVS) and victims who have escaped the abuser (SHLV). Child clients are considered as clients in their own right and direct services are provided to children. Services to children are negotiated and agreed on by the parent client of the service. The successful applicants will have strong interpersonal and organisational skills, demonstrated understanding of the dynamics, complexities and legal and social welfare consequences of domestic violence and experience supporting people impacted by domestic abuse. Responsibilities include face to face consultation, home visits and facilitation of client group work.

Applicants must have a commitment to empowering women and children affected by DFV, an understanding or willingness to learn the principles of a trauma-informed approach to service delivery, have demonstrated ability to engage effectively with clients from culturally and linguistically diverse backgrounds and have demonstrated ability to engage effectively with clients in crisis.

Proficiency in a language other than English is desirable.

This position is open to female applicants only. SWSLC considers being a woman to be a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW). Aboriginal and Torres Strait Islander women are strongly encouraged to apply.


Job Board
Job CategoryCare & Support Work
Job FieldAdvocacy, Information & Campaigns
Employment BasisFull Time, Part Time, Contract
Salary Range$80,000 — $90,000
LocationSouth West Sydney

Download Position Description

Essential Criteria

Essential Criteria – all case management workers

  • Tertiary qualifications or equivalent experience in disciplines relevant to this role;
  • Demonstrated understanding of domestic and family violence, its complexities and consequences, particularly as they affect people with disabilities, Aboriginal and Torres Strait Islander people, people from multicultural backgrounds and members of the LGBTQI community;
  • Demonstrated experience in case management;
  • Demonstrated understanding of working with people who are impacted by trauma and related issues;
  • Demonstrated ability to be self-directing, plan, prioritise and exercise initiative;
  • Demonstrated ability to work as part of a team, building networks and partnerships;
  • Excellent written and verbal communication;
  • Demonstrated understanding of the criminal justice response to domestic and family violence, and related legal matters such as family law, care and protection;
  • Good computer literacy - ability to use word processing software including Outlook, Word and Excel.
  • Current driver’s license, comprehensively insured vehicle and capacity to use own vehicle for work purposes

Essential Criteria – child-focused worker

  • All above criteria, and
  • Experience working with children and families impacted by domestic and family violence

Desirable Criteria

Desirable Criteria – all case management workers

  • Fluency in a community language other than English
  • Sound knowledge of South West Sydney area and its community services network

Desirable Criteria – child-focused worker

  • Fluency in a community language other than English
  • Sound knowledge of South West Sydney area and its community services network
  • Tertiary qualifications or relevant expertise and experience working with children who have been impacted by trauma, in particular, by domestic and family violence

How to Apply

  1. Visit our website for a copy of the position description, essential and desirable criteria and instructions on how to apply.
  2. Send your covering letter, resume and a document detailing how your skills and experience meet the essential and desirable criteria to
  3. Please address the essential criteria in full. Applications that do not address the essential criteria will not be considered.

South West Sydney Legal Centre

South West Sydney Legal Centre (SWSLC) is a not for profit, community legal centre. We deliver legal services to facilitate access to justice for disadvantaged people in South West Sydney including specialised legal services for victim-survivors of DFV. We also provide information, court support, referral and casework to victim-survivors of DFV through government funded DFV services. Our DFV services cover LGAs in South West Sydney and Central Sydney.

SWSLC uses a multidisciplinary model bringing together lawyers, social workers, and community workers to provide trauma-informed, client-centred and culturally safe legal assistance and DFV support services to clients. Services are provided through phone support and face-to-face services in our offices, at courts and through outreach services and community engagement. SWSLC has offices in Liverpool, Bankstown, Smithfield and Sydney.

ContactElly Raffo, Manager D&FV Casework Services
Email address