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This position delivers culturally appropriate services through the Aboriginal Child Youth and Family program to Aboriginal families with children 0-17 years.

Provide child focused outreach family support to families who have dependent children. A holistic approach is to be taken in providing a supportive role when assisting parents in improving their parenting skills and creating a safer environment for their children.

The Caseworker will adhere to guidelines and provide quality services to clients through case management and support, assessing the strengths and needs of the child and family, including any risks, planning, and coordination of a variety of culturally appropriate supported services. To meet the individual child’s needs while monitoring and evaluating the effectiveness of the services being delivered.

Maintain professional development in relation to identified best practices, understanding and apply reporting requirements including Mandatory Reporting and other legislative requirements.

A function of the Caseworker is to undertake activities to implement the case plans for client and families including information and advice, support, advocacy, and referrals to relevant agencies or specialist services, and skills development to help the client and family achieve outcomes.

They will ensure that all reporting and case files (paper based and electronic) are of the highest standard, and data is protected to ensure client’s information is private and confidential.

The Caseworker will deliver services in accordance with organisational policies, procedures and Code of Conduct and in accordance with conditions identified in funding agreements.


Applications Close May 21, 2021
Job Board
Job Category Social Work
Job Field Family, Children and Youth
Employment Basis Full Time
Location Macarthur

Download Position Description


  • Qualification in social work, social sciences, welfare or related discipline

Essential Criteria

  • Qualification in social work, social sciences, welfare or related discipline
  • Experience providing casework to children, young people and or families
  • Demonstrate your understanding of the issues affecting Aboriginal families, including homelessness, mental health, drug and alcohol and domestic violence
  • Experience working with families with child protection concerns
  • Experience facilitating groups
  • Strong interpersonal skills and demonstrated experience in developing professional and interagency relationships
  • Proven ability to maintain accurate and thorough case notes and complete reporting requirements to the highest standard
  • Competence in use of keyboard and standard PC software including excel
  • Current full drivers licence and access to a vehicle with comprehensive insurance
  • NSW Working with Children Check Clearance & Criminal Record Check

Other Information

Terms and Conditions of Employment:

Macarthur Family & Youth Services works under the Social, Community, Home Care & Disability Services Award 2010

The post is subject to a probationary period in accordance with relevant industrial instruments during which your performance will be reviewed. During this probationary period, either party may terminate the contract by giving the appropriate notice.


The main place of work will be at 16 King Street, Campbelltown.
There will be variable sites of work dependent on service delivery needs.

How to Apply

Your application will need to include:

  • Your current resume
  • Statement against each of the Selection Criteria outlined in this Job Description

To receive the information package and selection criteria please contact the administration team on: 02 4620 4667

If you have questions relating to the position please contact Kerin Carpenter on: 02 4620 4667

Please email your application to the Director at:

Applications close 5pm, 21 May 2021

When progressing to interview you will be required to provide three referees including your most recent Manager / Supervisor.

Macarthur Family & Youth Services

MFYS has become a leading organisation in the Macarthur Region. We work to create stability from chaotic lives, and we strongly believe that giving support and opportunities to families will create safer, healthier and happier lives.

MFYS is a dynamic workplace big enough to provide significant services to the community, but we're small enough, agile and flexible enough to meet the changing demands of our community.

More importantly, MFYS provides free services and support to vulnerable children, youth and families that reside in the greater Macarthur region.

Contact Kerin Carpenter
Phone number 0246204667
Email address

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