A NSW free from poverty and inequality

Volunteer Management and the Law (Orange)

The way the law applies to volunteers can be complex and confusing. This popular session will take volunteer managers through the components of a successful and legally-compliant volunteer management program; presented in an interactive and reflective way, using case studies, diagrams and a take-away Workbook.

21 May 2019 - 1:30pm21 May 2019 - 4:30pm
Orange Regional Gallery-West Room
149 Byng Street
New South Wales

Does your community organisation engage volunteers? Do you know the legal difference between paid and unpaid workers?

The way the law applies to volunteers can be complex and confusing. This popular session steps participants through the components of a successful and legally-compliant volunteer program.

By the end of the session, you should have an increased level of knowledge and understanding on the following:

  • The legal differences between a volunteer, an employee and an independent contractor
  • Other forms of unpaid work (such as vocational placements, internships, work trials, work for the dole, and court ordered 'volunteering')
  • Volunteers and risk management
  • Volunteer selection process and equal opportunity laws
  • Volunteer screening and background checks
  • How to meet the ‘duty of care’ your organisation owes to volunteers
  • An organisation’s legal responsibility for the actions of its volunteers
  • The importance of volunteer insurance
  • Workplace behaviours and volunteers (discrimination, sexual harassment, bullying and victimisation)
  • Reimbursing or paying volunteers
  • Volunteers records, personal information and privacy
  • Reviewing volunteer performance and having difficult conversations
  • Ending the volunteer relationship
  • Top tips for managing an effective and legally-compliant volunteer program

“These sessions should be mandatory for community organisations – such valuable information and a great chance to discuss concepts and apply to experiences” (Carol Pawsey, Wavlink Neighbourhood House)

“Really engaging and easy language. It’s great to discuss the laws involving volunteers in a way that relates to our organisation – great session. (Stephanie, Sacred Heart Mission)

Who should attend this session? 

  • People involved in managing or coordinating volunteers in a not-for-profit community organisation or local government.
  • Also suitable for private consultants as part of their community development and capacity-building work with community organisations.


A trainer-lawyer from the Justice Connect team, with expertise in charity and legal training. NCOSS is pleased to be partnering with Justice Connect, a not-for-profit that has been building fairer, safer and healthier lives for over 25 years.

Places are strictly limited to 20. Please register as soon as practicable and before Tuesday 14 May to secure your place.

Fees: Covers afternoon tea and take-away Training Workbook.

  • NCOSS member  – $130/person (includes GST)
  • Non-NCOSS member - $160/person (includes GST)

Special Offer. Are you registering for both this session and "Governing A Community Organisation"? Get 25% off the second session. Email us for the discount code (cancellation policy applies; subject to availability).

Special Needs. Please advise if you have any (e.g. disability access or dietary requirements) when you register. 

Cancellation Policy: Due to catering and booking commitments, cancellations made within 3 working days of the event cannot be refunded.

Queries about this session to: rocellita@ncoss.org.au Ph (02) 8960 7930

This learning and development opportunity is presented in collaboration with:


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