A NSW free from poverty and inequality

Templates and resources

Use these resources to get the best out of management and governance practices for your organisation.

See the latest resources below or browse by focus area.

Information sheet: Disaster Readiness Resources

The following information and resources were developed in response to the Victorian bushfires in 2009.  They are designed to assist communities and the organisations working with them respond to emergency situations.

Information sheet: Ethical Frameworks: Code of Ethics and Conduct

Managing ethics in the workplace involves identifying and prioritising values to guide behaviours in the organisation. This can be achieved through the development of codes of ethics and conduct and associated policies and procedures.

Information sheet: Formal Collaboration and Governance

This information sheet explores some of the issues that need to be addressed for the effective governance of formal partnership arrangements between not for profit (NFP) organisations and outlines possible risks. 

Information sheet: Good governance

This fact sheet provides governance guidelines to assist NGOs to operate to high standards of governance so they are effective in achieving the goals of their organisation and ensuring proper accountability.

Information sheet: Grievance and Complaint Processes

All organisations will need to handle complaints from time to time. These grievances or complaints can occur in a variety of forms and between various parties. Disputes can occur between staff, between staff and management, between management and management, between client and worker and vice versa. This information gives tips on how to effectively manage grievances or complaints.

Information sheet: Job Evaluations

This fact sheet outlines several approaches to assessing positions within an organisation each with their own advantages and disadvantages.

Information sheet: Making Sense of Measurement and Evaluation

This is a quick guide, prepared by members of the Forum of Non Government Agencies (FONGA) to identify and explain many of the terms used when measurement and evaluation are talked about.

Information sheet: Managing conflict of interest

This information sheet will define what a conflict of interest is and provide a framework for managing the risks associated with real or perceived conflicts.

Information sheet: Measurement and Evaluation - Glossary of terms

This is an alphabetical list, prepared by members of the Forum of Non Government Agencies (FONGA) to identify and explain many of the terms used when measurement and evaluation are talked about.

Information sheet: Monitoring the Board's performance - adopting standards

Monitoring the board's performance is a worthwhile exercise. This information sheet will help your board set standards that should form a measure for its roles and functions.

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