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The following directory lists consultants in management and governance for NGO, not-for-profit organisations.

The Management Support Unit suggests you read its information sheet on selecting a consultant before contacting any of the consultants listed below.

Download: Selecting a Consultant

  • For further information and to inform us of any contact details on this page that are incorrect, please contact: 

    Valentyna Kors,
    Policy Support Officer
    Phone: 02 8960 7923
    E-mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it


[Gina Ingrouille- Consultant]             [NGO Consultant Group]         [Dianne Pentland-Consultant]   

[Fran Hayes Workplace Solutions]      [Allwood & Associates]        [Enhancing Community Business]     

[Grassroots and Co]

 GINA INGROUILLE- Quality Consulting

Principal Consultant: Gina Ingrouille

mobile: 0478 649 137
email:   This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
web: www.resumeassist.com.au 

As a Sole Trader, I offer my experience and technical skill to ‘take a load off’ and help NGOs develop and build a sustainable foundation for a competitive environment.

My experience is diverse:

Experience on the front line and management in most areas of community service as well as 8 years in Policy and Planning across five government human service departments.

QIP Assessor (ACHS Standards, QIP Standards, Community Care, Home Care, Drug and Alcohol, Homelessness, Crisis Accommodation) ACAR Assessor - Continuous Quality Improvement, Quality Standards, Governance, Business Systems, Grant and Tender Writing, Risk Assessment, Work Health and Safety.  

Following services are offered Australia wide:

  • Quality Improvement Audit and Implementation
  • Business Plan development
  • Strategic Plan development
  • Policy and Procedure review and development
  • Position Paper development
  • Key Performance Indicator development and
  • Reporting Framework design
  • Tender and grant writing
  •  Funding source identification


Network of Alcohol and Other Drugs Agencies, PCYC Canberra, Ladies Running Errands, RSL Life Care.

Work completed:

Transfer from ACHS to ASES Standards - NADA,
Standards Training - Creating Links,
WHS and CQI Training - Creating Links,
Position Description upgrade - Creating Links,
Develop Strategic and Business Plans 2015 - 2018 - NADA,
Families and Communities Tender - PCYC Canberra 
Research into Complex and Challenging Behaviour - ADHC,
Case Management for Complex and Challenging Clients - Probation and Parole,
Benchmarking Project Plan - ADHC.



Principal Consultant: Catherine Gander

PO Box 4196
South Maroubra, NSW  2035

mobile:  0419886620
email:    This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
web:       http://ngocg.com.au  


NGO Consulting Group values the input and multiplicity of the NGO and not-for-profit sectors and believes that without their contribution our communities and society as a whole would lack the richness of services, the diversity of voices and the leadership on critical social issues. We are committed to supporting growth and leadership in the sector. Our team has comprehensive experience working in or with the not-for-profit, and NGO sectors and with the commonwealth, state and local governments.

Our current clients include Specialist Homelessness Services, Legal Services, Domestic and Family Violence Services, children’s services and organisations supporting Aboriginal and culturally and linguistically diverse communities.

We have a comprehensive understanding of Quality Management Systems including the integrated application of ISO 9001. We are skilled in undertaking gap analysis to work towards achieving standard compliance or accreditation for your organisation. We provide the environment for your organisation to have the conversations you need to have to identify themes and issues and arrive at shared solutions. We are experienced in facilitating MOU’s and other partnerships. Some of our other services include:

• Organisational Development
• Change Management
• Strategic Planning
• Evaluation
• Supervision and Mentoring (new) First session free with no obligation.
• Tender Writing
• Facilitation

For more info on our services   



Principal Consultant: Dianne Pentland

PO Box 394
Gungahlin ACT 2912

mobile: 0428246398
email:   This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

I specialise in working with not-for-profit organisations and provide a one-on-one service tailored to specific needs. I have over 20 years experience working with not-for-profit services, Commonwealth Government and State Government.

I have extensive experience in service reviews, analysing service delivery and budgets, facilitating planning and preparing policy documents. I offer a consultancy service that is responsive to customer needs and I can assist your service with:

  • Organisational reviews and assessment of service delivery - looking at existing services and exploring ongoing needs.
  • Strategic and operational planning – developing short and long term planning strategies that assist your service respond to the changing and economic environment.
  • Policy review and preparation – saving your service time and money by developing policies and procedures specific to individual service needs and industry requirements.
  • Meeting contractual and service delivery obligations – exploring your service delivery needs against funding and reporting requirements.


I welcome the opportunity to talk to you about your service needs. Services are offered across NSW and the ACT.

The initial consultation is free of charge. 



Principal Consultant:  Ms Fran Hayes                        

Fran Hayes Workplace Solutions 
3 Bartley St
Chippendale NSW 2008
phone: 0419 416 061
email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Fran Hayes Workplace Solutions has been working for 17 years to promote better, safer and fairer workplaces.
 Services offered: 
        •   Policy advice and development
        •   Award classification advice
        •   Independent grievance investigation
        •   Training and facilitation

I provide these services in the areas of industrial relations and equity and diversity. I have particular expertise in workplace bullying issues.
My clients include organisations in the community sector, the NSW public sector and unions. I offer special rates to community sector organisations.
I offer a unique service as a consultant who can advise on both your industrial and anti-discrimination accountabilities.
I am based in inner-city Sydney, but I am happy to travel to rural and regional areas.   

ALLWOOD & ASSOCIATES Training & Consulting Group

Director: Kerri Allwood
MHRM (Management of Organisational Change)
Reg. Psychologist, B.A. Hons (Psych)

PO Box 460
Surry Hills NSW 2010
phone: 02 8399 0358
email:  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
web:    www.allwoodassociates.com.au

Our clients:

We provide services to a wide range of clients including: Government, NGO, HIV/Hep C, Aboriginal, multicultural, D&A, mental health, health, youth, housing, community, vocational rehabilitation, justice, legal & union sectors.

Our trainers and consultants:

We ensure our trainers and consultants are of the highest calibre with the expertise required to meet your specific needs.  

Organisational Consultancy Services:

  • Organisational/team development strategies
  • Organisational reviews/ service evaluations
  • Management consultation
  • Change management strategies
  • Strategic Planning & Action Planning
  • Risk Assessments
  • Performance management systems
  • Climate Surveys
  • CEO/ management 360 performance feedback
  • Facilitation of organisational processes
  • Integrated HR strategies
  • Leadership & management coaching
  • Organisational psychology services
  • Workplace mediation
  • Resource development  

Go to: www.allwoodassociates.com.au/organisational-consulting.html


Customised in-house training

We provide a wide range of in-house and customised training and professional development options.

Allow us to design a program for you OR choose from over 30 courses in these categories:

  • Leadership & Management
  • Counselling & Client work
  • Work Skills & Performance

To view example course descriptions go to www.allwoodassociates.com.au/training-services.html  

Download our Professional Training & Development Directory at www.allwoodassociates.com.au/PDFs/directory.html


All services are offered across NSW including metropolitan, regional and remote areas.

Contact Allwood and Associates to discuss your needs and receive an 'obligation free' quote.


Enhancing Community Business

Principal Consultant: Andrew Williams
PO Box 59
Greenwell Point NSW 2540
phone:   02 8011 4521
mobile:  0434 902 904
email:    This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  
web:      www.enhancingcommunitybusiness.com.au

Enhancing Community Business (ECB) is all about what our name suggests.....we exist to enhance your business.

Our core Services include: 


  • Complete Tender Writing Service – the development of a submission/tender bid document that includes all aspects of the bid.
  • Partial Tender Preparation – working in collaboration with your agencies tender writing team, prepare one or more aspects of the final tender bid document.
  • Tender Critique Service – review current or past bids and provide direct feedback on areas that may be improved and ways to be more competitive.
  • Tender Writing Workshops – provide a 1 day tender writing workshop, identifying frameworks to develop competitive responses and looking at ways to strengthen future tender bids.


  • Our experienced OOHC team can assist your agency with all facets of obtaining accreditation with the NSW Children’s Guardian


  • We have an innovative and flexible online externally hosted online induction system designed for the community services sector and available for your staff.


  • ECB can provide your agency agency with expert & independent Client & Staff Surveying Services, assisting you understand the needs of your stakeholders in a variety of settings. We can provide your clients, staff, and other stakeholders with opportunities to provide feedback and advice in a truly independent fashion.


  • We can assist your agency in the development and review of its strategic plan as well as assist in a range of planning and strategic review activities. 

We specialise in providing services only for the Human Service Sector

Grassroots and Co

Principal Consultant: Chris Gambian
Level 3, 215-217 Clarence Street
Sydney NSW Australia

phone:   02 9099 4761
email:     This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

We help leaders realise their goals for better, organising focused grassroots organisations.


We facilitate your planning sessions, and help you and your team make smart, evidence-based decisions drawing on the best ideas from around the world.


We work with you to build the skills and confidence of your team, and help your people reach their best performance.


We make sense of technology for you, and help you make it work for your organising and campaign goals. We can show you how good data can help you get better organising results.


When you’re busy with a million things, we provide the focus and drive your special projects need.


We know that storytelling is how organisers can communicate values and motivate their communities. We help you do it well.


They say culture eats strategy for breakfast: all the best plans in the world can’t break a lifetime of habits. We work with you to change your organisation’s culture.


We help you assess, evaluate and debrief your campaigns or work, and help you turn the lessons of the past into a program of change for the future.


We’ll be your fresh set of eyes and sounding board for talking through your vision and plans, and thinking through how to overcome obstacles.



NCOSS provides this list of consultants as a service to community organisations.

This does not constitute a recommendation or endorsement by NCOSS any of the services listed.