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The NCOSS Blog is the place to keep up-to-date with the work being done by NCOSS and the latest events and information of importance to the NSW Community Services sector.

Rental snapshot highlights shortage of affordable housing PDF Print
Date added: 30 April 2012

Anglicare Australia’s Rental Affordability Snapshot, released today, confirms that low income households are finding it increasingly difficult to access affordable and appropriate housing in the private rental market.

The report examined all advertised properties in 15 regions to see if they were affordable for several categories of income support recipients and workers on low wages. While there were over 10,000 advertised properties in Sydney, very few were affordable.

In regional areas of NSW there were generally very few rental properties available, affordable or otherwise.

These findings reinforce the need for a concerted Commonwealth/State plan to substantially increase the supply of both social and affordable housing, as advocated in the NCOSS 2012-13 Pre Budget Submission.


Meeting with the Premier and Ministers Constance and Goward PDF Print
Date added: 17 April 2012

NCOSS met yesterday with the Premier, Minister Constance and Minister Goward (Monday 16 April) to discuss the NCOSS 2012-13 Pre-Budget Submission (PBS) - Making NSW #1 for Fairness. While the discussion was wide-ranging, NCOSS focused on our proposals to increase social and affordable housing, enhancements to oral health and the industry development plan for the non-government human services sector. In particular, NCOSS highlighted:

  • the importance of affordable housing as a basis to support vulnerable people;
  • that while we anticipate an announcement from the Australian Government about improvements to oral health, the NSW Government has a major ongoing role as a provider and funder of the public dental system; and
  • the importance of the non-government human services sector in providing essential services and its economic contribution, particularly to regional and rural NSW.

Download: NCOSS Pre-Budget Submission 2012-13

The O’Farrell Government – One Year On PDF Print
NSW Government
Date added: 16 April 2012

1 yearThe O’Farrell Coalition Government was elected to government 12 months ago with a sizeable majority and what most commentators described as a mandate for change.

After a year it’s important for those of us interested in social justice to review what a new Government has meant for vulnerable and disadvantaged people and where we need to review our efforts to have their needs addressed by the O’Farrell Government.

Prior to the election, the Coalition’s policy announcements reflected three key themes:

  • A focus on local or decentralised decision making;
  • Greater transparency and accountability in government; and
  • Fiscal responsibility – so that expenditure does not exceed revenue.

The Government has since the election also focused on improved service delivery, whether in hospitals, transport, community services or infrastructure.

These themes have been evident in the Government’s 100 Day Plan, the Governor’s speech at the Opening of Parliament and in NSW 2021, the State Plan released in September last year. As NCOSS has commented previously such underpinning themes offer opportunities for the sector in advocating for policies and programs that make lives better for those on low incomes, who are vulnerable, disadvantaged and marginalised.

They can also pose potential barriers. Local or decentralised decision making is not necessarily more inclusive and, without proper resourcing and information, can lead to decisions that are “popular” rather than effective in addressing issues. Without a broader framework local decision making may also lead to further fragmentation and disjointed service delivery. Likewise, fiscal responsibility can be a blunt instrument to cut or defer much needed investment in programs and services only to have poorer outcomes down the track requiring even more costly measures to address.

A feature of the first year of the O’Farrell Government has been the many reviews undertaken or commenced across the breadth of Government responsibility. Public commentators in recent months have been quite impatient and critical of this approach, calling for less talk and more concrete action. NCOSS takes a different view as we would rather that time be taken to properly canvass and consider a wide range of expertise and opinions to develop robust plans for action. Taking the time at this stage also helps develop community understanding and there is a better chance of building broad consensus about the outcome rather than a partisan approach that has seen other plans flounder in the past.

If there is one criticism of the reviews that have been undertaken in the last 12 months it would be that in some cases there have been short and competing timeframes that have stretched resources of people and organisations wishing to have input. Many in the sector are suffering from review overload especially when demand for the services we provide continues to grow. It has also meant that on occasion organisations like NCOSS have not been able to consult as widely as we would like so that our submissions take account of the views and experiences of our diverse members and networks.

As various reviews conclude it is apparent that the Government is determined to progress its NSW 2021 agenda with the outcomes of the various review processes being published and a range of decisions being announced.

To understand how these reviews and decisions impact on low income, vulnerable, disadvantaged and marginalised people, NCOSS has revisited our election platform, Vote 1 Fairness in NSW. The recommendations outlined in Vote 1 continue to be important and guide the priorities of NCOSS because they still matter. NCOSS has therefore reviewed the first 12 months of the O’Farrell Government against these recommendations as this provides a clear indication of how the Government‘s performance so far is helping improve social justice and fairness in NSW.

We will continue to provide updates and analysis as matters progress over the remaining term of the Government.

Download: Evaluating the first year of the O'Farrell Coalition Government [NCOSS analysis, NCOSS News, April 2012]

Download:  NSW Government's First Year Achievements [released by NSW Government, March 2012]

Updated Incorporation Handbook launched today PDF Print
Sector Development
Date added: 13 April 2012

Minister for Fair Trading, Anthony Roberts and NCOSS Director Alison Peters New South Wales Minister for Fair Trading, Anthony Roberts MP, has launched the updated Associations Handbook "Incorporation", at today's Forum of Non-Government Association (FONGA) meeting.

Incorporation, published by NCOSS with more than $80,000 from Fair Trading, is designed to help community groups wanting to understand more about the Associations Incorporation Act 2009. The Act was designed to provide community groups with a simple and inexpensive form of incorporation. Although incorporation is not compulsory, it is an option which community groups should know about. Incorporation is intended to be of assistance to those wishing to make an informed decision on whether or not to incorporate, and to successfully register and run an incorporated association. The book also contains information aimed at helping people who were familiar with the old Act and want to know what has changed with the introduction of the new Act.

There are about 35,000 Incorporated Associations in NSW. They are diverse in their size and purpose, ranging from organisations that deliver much needed social and community services, that foster and allow children’s and adult sporting events to social, environmental and voluntary groups. Some are funded by governments and philanthropy, some are self funded and others are unfunded.

The Minister said, “These incorporated associations are a vital and important part of our lives. They represent the connections between and the interests of us all and are the foundations of a truly civil society."

"Reforms to help associations operate more effectively, reduce red tape and increase flexibility are included in the new Act, which provides the many small, not-for-profit and non-commercial organisations in this state with a simple and low cost means of becoming a legal entity,” he said.

Because of this role they are protected by law – and this protection is not lightly given – it brings with it responsibilities. This is right and proper. The general public expects that where the law is used to provide certainty and protection then there are standards and expectations that should be met in return.

Incorporation: An explanation of the Associations Incorporation Act 2009

The author, Graham Wheeler, who produced the first version of the handbook and subsequent editions, was commended by NCOSS and the Minister, for producing a plain English and valuable resource, well utilised by the sector. This is the 7th edition of the handbook, the first being produced in 1985. The latest extensive edition takes into account the revision to the laws that saw the new Associations Incorporation Act and Regulation take effect. The production of the Incorporation Handbook is part of NCOSS commitment to supporting not just “our part” of the sector, but all incorporated associations to be the best they can be to meet their aims and objectives and to play their part in a diverse and vibrant civil society.



Incorporation: An explanation of the Associations Incorporation Act 2009 is available for purchase from NCOSS

- Non-members: $25.00
- Members: first copy free, subsequent copies $15.00 each




Taxi Transport Subsidy Scheme - Meeting with Minister’s Office PDF Print
Date added: 13 April 2012

This morning NCOSS and Spinal Cord Injuries Australia (SCIA) met with one of the NSW Minister for Transport’s advisers to discuss the Taxi Transport Subsidy Scheme. All state governments offer taxi subsidies to residents who are unable to access public transport due to disability, but eligibility and entitlements vary from State to State. While the NSW scheme used to be considered one of the most generous, the assistance it provides now well falls well short of that available in many other states. Taxi fares in NSW have increased by more than 60% since 1999, yet the subsidy cap of $30 has remained the same: NCOSS called on the NSW Government to address this issue as a matter of priority in our 2012-13 Pre-Budget Submission (pp. 28-29).

Other aspects of the scheme were also discussed including the case for a higher subsidy rate for those participants permanently confined to a wheelchair. If introduced, this would reflect the approach adopted in Victoria, Western Australia, South Australia, Tasmania and the ACT. The streamlining of the paper-based voucher system was also raised, as little progress appears to have been made since the trial of a smart card system in 2004-05.

NCOSS and SCIA were told that Transport for NSW is currently reviewing various components of the scheme. We hope that this process will lead to opportunities to work in close consultation with the community sector to improve access to transport for people with disability.

Combining of FACS Homelessness Functions PDF Print
Date added: 23 March 2012

NCOSS has been advised by the Department of Family & Community Services (FACS) about some changes that will combine the FACS Homelessness functions. FACS have indicated that Homelessness is a key priority for the Department and these changes will lead to the most effective use of resources to meet the commitments in NSW 2021 to prevent and reduce homelessness.  FACS has prepared a fact sheet about the changes.

DownloadFact Sheet:  Combining of FACS Homelessness Functions, March 2012


Put your money where your mouth is on dental health reform PDF Print
Date added: 16 March 2012

While many people say they fear going to the dentist it is more often the cost rather than the drill that causes the most pain. More than one-third of Australians say they put off going to the dentist because they cannot afford it.

Australia ranks among the bottom third of OECD countries for adult dental decay and people on low incomes and those living in poverty and social disadvantage experience a disproportionate burden of disease. Research shows they experience higher rates of tooth loss and decay and the most difficulty accessing and affording dental services.

The expert report of the National Advisory Council on Dental Health, released last week, seeks to address the current inequities in dental health by proposing a new national oral health system to provide equitable, affordable access to dental care for all Australians.

The report prioritises children and lower income adults as the first step to creating a more universal system. It outlines four options that would build on existing frameworks for an individual capped benefit scheme or expand state public dental services. Funding would cover basic dental services including diagnostic, preventive and routine care, with the provision for more expensive services in exceptional circumstances.

The National Health and Hospital Reform Commission identified the need for dental reform as a priority nearly three years ago. It recommended universal access through a "Denticare" scheme, which was rejected by the Government due to the $3billion price tag.

Last week's Report recommends a minimum $56 million on child dental services and $0.3 billion on adult services in 2012. Importantly, the Report recommended foundational measures to develop a national scheme over time, recognising that even a blank cheque won't address current deficiencies such as numbers in the dental workforce and their disparate distribution across the country.

Opponents of a universal access scheme argue that our oral health workforce and infrastructure are inadequate to service the tsunami of people who would scramble to get into the dentist chair. Critics also argue that the cost of the scheme would be too great in the current economic climate.

While a comprehensive dental system may be seen as financially costly, the cost of doing nothing is just as high and continues to mount. Poor access to dental care has significant costs to society. In 2009-10 the direct cost of dental services was $7.7bn, and indirect costs to the economy have been estimated of up to $2bn.

Much of these costs could be avoided through timely, preventive dental care, not to mention the costs to social and economic participation as stigma and self-doubt from poor teeth undermine individual efforts to obtain and maintain employment and meaningful social relationships.

In recognition of the current funding climate the Dental Council has proposed options that can be scaled up or phased in over time. They provide stepping-stones on the path to a universal access system. The most conservative model targeting those people already on public waiting lists would cost $343m in 2012-13. This is around two-thirds less than current Commonwealth expenditure on dental programs.

While targeted measures for those children and adults most in need are essential, they must not be the end point. The Medicare principles underpinning our health system mean that all Australian's are entitled to the same good quality care based on individual need rather than ability to pay.

This year's Federal Budget is the opportunity to commence a comprehensive plan to bring dentistry into Australia's universal health system. It is simply not fair that so many Australians are missing out on essential dental care, most noticeably for those on low incomes.

The Council report provides options that are fiscally responsible and pragmatic. They would improve dental care for those children and adults in greatest need, while laying the foundations for a more universal access system for all Australians.

Building on the Government's commitment to significant dental reform in this year's budget, the new Health Minister Tanya Plibersek has made welcome comments that revamping the dental system would be one of her priorities in the health portfolio. This Federal Budget lets see the Government put its money where its mouth is.

Dr Cassandra Goldie, ACOSS  - published in On Line Opinion on 12 March 2012


Moving to the SCHCADS Modern Award PDF Print
SACS Award
Date added: 13 March 2012

On 1 July 2012, the new SCHCADS (SACS Modern Award) will come into full operation. This means that the new 8 level classification structure that replaces the current 6 level structure of the NSW SACS Award will have to be fully implemented from that date. As a result all Social, Community and Disability workers in NSW will need to be reclassified under the SCHCADS (SACS Modern Award).

NCOSS, the Australian Services Union (ASU) and National Disability Service (NDS) will be working together to ensure that this occurs in a smooth and orderly way and that there is a consistent industry approach to the issues that will arise as we move to reclassify 25,000 employees. We will be working together to develop a guide on where indicative roles are most likely classified under the SCHCADS Award that will assist organisations and employees in this process. NCOSS has prepared a Briefing Paper on a process for reclassification. 

Download:  NCOSS Briefing Paper: Moving the SCHCADS Modern Award

Industry Information Sessions: Get the Facts:  Equal Pay and SACS

NCOSS has published details of the Equal Pay Industry Information sessions in the March edition of NCOSS News. The details provided to us were correct at the time NCOSS News went to print. Unfortunately some of the details have subsequently changed. The correct dates, times and registration info for all sessions appear below. We apologise for any inconvenience caused. NCOSS encourages all organisations to be represented at these briefings as they will assist you to understand and meet your obligations regarding reclassification to the modern Award and the Equal Pay decision.

Register on-line on the NDS website https://www.surveymonkey.com/s/R7868K9

More information:  Jay Richardson, IR & Workforce Development Project Manager, NDS New South Wales, Ph 02 9256 3107, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Sydney Town Hall, George St
15 March 10am-1pm  
Gosford 16 March 10am-1pm  
Liverpool 19 March 10am-1pm  
Lismore 20 March 1pm-4pm
Coffs Harbour 21 March 10am-1pm  
Queanbeyan 22 March 10am-1pm  
Wollongong 26 March 10am-1pm  
Albury 27 March 1pm-4pm  
Penrith 28 March 10am-1pm  
Tamworth 29 March 10am-1pm  
Orange 5 April 1pm-4pm  
Chatswood 10 April 10am-1pm  
Maitland 12 April 10am-1pm  
Indigenous Governance Awards 2012 PDF Print
Aboriginal and Torres Strait Islander Issues
Date added: 09 March 2012

Do you know an Aboriginal and/or Torres Strait Islander organisation or project that is really kicking goals?

Reconciliation Australia and BHP Billiton are proud to launch the 2012 Indigenous Governance Awards, now open for applications and nominations. The Awards are looking for outstanding examples of Indigenous governance in Aboriginal and/or Torres Strait Islander organisations, projects or initiatives.

The Awards recognise and promote effective, innovative, courageous and creative leadership and decision-making that show Aboriginal and Torres Strait Islander people determining and driving real change.

  • $60,000 in prize money
  • NEW category recognising effective Indigenous governance in non-incorporated projects or initiatives

Apply now! To find out more, apply or nominate for the 2012 Indigenous Governance Awards go to www.reconciliation.org.au/iga or contact the Indigenous Governance Awards team on 02 6273 9200 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Applications and nominations close 31 May 2012.


Money management resources for humanitarian entrants PDF Print
Debt and Credit
Date added: 06 March 2012

The Australian Securities and Investments Commission's (ASIC's) Credit Outreach Team has now completed and published educational resources about money management to assist humanitarian entrants to Australia.

The resources cover ten topics:

  • household budgets
  • banking
  • paying bills
  • saving money
  • contracts
  • credit
  • types of credit
  • debt
  • working in Australia
  • insurance

Each topic caters for different learning and literacy levels. Translated photo stories, fact sheets and audio stories are available in 16 languages: Arabic, Assyrian, Burmese, Chin Hakka, Dari, Dinka, English, Farsi, Hazaragi, Karen, Kirundi, Nepalese, Nuer, Sudanese Arabic, Swahili and Tamil.

The resources are specifically designed to be used by ethnic community groups and organisations, and for providers assisting the newly arrived in Australia. The resources were developed in consultation with various ethnic community groups, to ensure the resources were relevant, meaningful and culturally appropriate. The resources are free and ASIC encourages use and promotion of the materials to others who would benefit from them.

You can access the resources from ASIC's MoneySmart website www.moneysmart.gov.au

If you want to connect with the Credit Outreach Team about this initiative, please contact Peter Lechlein on 02 9911 2088 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

End the decay: Act now on dental care PDF Print
Date added: 02 March 2012

The Brotherhood of St Laurence is running a campaign to highlight the crisis in Australia's dental system and is calling for support to make sure the Federal Government fully takes this issue on board.

Beyond the May budget the Brotherhood of St Laurence is calling for the inclusion of dental health in Medicare as a longer term goal, but one that must be reached as soon as possible. The Brotherhood’s End the Decay report by expert health economists found that while a targeted program for disadvantaged people is a great start, a universal scheme is the best and most cost-effective way to meet the urgent and widespread need for dental care, and avoids the risk of a two-tier system of care developing for the haves and have-nots.

You can show your support by sending an email to the Federal Health Minister, Tanya Plibersek, via the Brotherhood of St Laurance website.

$35 a day is not enough! PDF Print
Commonwealth Issues
Date added: 16 February 2012

Lift paltry allowances and help people into paid work

Could you live on $35 a day? That’s how much people unfortunate enough to find themselves out of work have to depend on - to put a roof over their heads, feed and clothe themselves, and get around as they try and find paid work – just $243 per week.

Join the ACOSS campaign to raise unemployment allowances such as Newstart and demand better targeted jobs assistance.

Far from the stereotype of a 'lazy dole bludger', most of the 600,000 people on Newstart Allowance are actually among the most disadvantaged people in Australia.

  • 1 in 3 are over 45 years of age
  • 1 in 6 have been assessed as only able to work part time due to a disability, including mental illness
  • 1 in 10 are from Aboriginal or Torres Strait Islander backgrounds
  • 1 in 15 is a sole parent, needing affordable child care services and a job with family friendly hours
  • 2 out of every 5 recipients has less than Year 12 qualifications 60% have received unemployment payments for over a year, and 25% for over 3 years

It’s time to raise Allowance payments by $50 per week as recommended by the Henry Report and the OECD, and improve the level of targeted jobs assistance to help break down these barriers. Increasing allowance payments will help lift a great many people out of poverty and place them in a better position to participate in paid work. ACOSS has prepared a statement (bellow) calling for an increase in unemployment benefits and improvements to jobs assistance. We’re calling on groups and individuals to add their names in support.

More information - click here

Meeting with Transport Minister on February 8 PDF Print
Date added: 08 February 2012

NCOSS met with the Minister for Transport, Gladys Berejiklian, to discuss the transport priorities raised in the NCOSS Pre-Budget Submission . Priorities in the transport portfolio include increasing the cap for the Taxi Transport Subsidy Scheme, and accelerating funding for Easy Access Station upgrades. The NSW Government is currently well behind its target of making 55% of stations accessible by 2012, with only 41% (127) of stations accessible as at July 2011. Although the Government’s allocation of an additional $60m over four years for the Easy Access Program is warmly welcomed, we are concerned that this commitment is not enough to meet the agreed timelines.

Aboriginal transport is also an NCOSS priority, with funding required to not only address transport disadvantage in Aboriginal communities, but also to support the capacity of Aboriginal people to engage in transport planning and decision-making processes.

While not one of Minister Berejiklian’s direct responsibilities, transport for health was also discussed as it is an ongoing issue for many of our stakeholders and has a direct impact on community transport services. NCOSS looks forward to participating in the review of the Transport for Health program set to follow the implementation of the NSW Government’s election commitments to improve the IPTAAS scheme.

Two revenue-raising measures for transport were also discussed, and received with interest by the Minister. The introduction of a $2 levy on vehicle registration would create an ongoing revenue stream to support community transport programs, while an effective road-pricing scheme has the potential to achieve positive environmental and social equity outcomes. This idea will be further explored by a Legislative Assembly inquiry into road access pricing .

Premier addresses 74th NCOSS AGM PDF Print
Date added: 01 December 2011

NSW Premier Barry O’Farrell, NCOSS President Eileen Baldry and NCOSS Director Alison Peters at the NCOSS AGM.The NSW Premier, Barry O’Farrell, addressed the 74th NCOSS AGM, held on 22 November. In his speech he highlighted his Government’s commitment to achieving the goals set out in the NSW 2021: A Plan to make NSW Number One which was released in September this year. The Premier spoke of the explicit targets set in NSW 2021 and his determination to achieve these, especially as they related to reducing levels of disadvantage.

Importantly, he spoke about the role for the community sector in achieving the goals that have been set. While recognising that there will always be a need for governments to directly deliver services, the Premier said that his Government recognised that NGOs are well placed to work with disadvantaged and vulnerable people particularly those who are disengaged from government and mainstream services and support.

He indicated that his Government wants to make the most of this capacity and is committed to working closely with NGOs saying that the Government doesn’t believe it always has all the ideas or the best ideas. The Premier noted that we will no doubt disagree from time to time but that our input about how we can together make a difference is valuable and valued.

The Premier told us that the NSW Government supports the principle of equal pay and that he personally welcomed the announcement by the Prime Minister that the Commonwealth would provide supplementation for their share of any increase awarded in the sector Equal Pay Case. He said he looked forward to further discussions about how all governments could ensure workers in the sector were paid fairly and in a sustainable way.

These comments are timely as NCOSS prepares to publicly release its Pre-Budget Submission (PBS) for 2012-13. The PBS has already been provided to the Premier and his Cabinet and to senior Government officials so that, as they begin the process of developing the next State Budget, they can take into account our views on where their priorities should be.

The PBS follows on from Vote 1 Fairness in NSW, our election platform, and seeks through its recommendations to ensure budgetary measures are adopted to enhance the lives of those in our communities who are the most vulnerable and marginalised.

As always, there are many issues that could have been reflected in our PBS. Through input from our networks and forums, NCOSS endeavours to highlight those issues that have the highest priority at this point in time.

Across a range of portfolios and the breadth of our interests the PBS, together with our other policy advocacy, seeks to turn the intent of NSW 2021 into concrete action that will make a real difference for those who are doing it tough.

The Premier, in concluding his address at the AGM, said his Cabinet colleagues and he would be listening to suggestions from NCOSS and heeding our advice as the Government looks to provide high quality and sustainable services that reduce disadvantage and ensure everyone has a fair go.  

Download: Address to the 74th NCOSS AGM by The Hon Barry O’Farrell M.P., Premier of NSW

(photo: NSW Premier Barry O’Farrell, NCOSS President Eileen Baldry and NCOSS Director Alison Peters at the NCOSS AGM.)

Positive pathway to asylum seeker policy PDF Print
Commonwealth Issues
Date added: 01 November 2011

A community delegation will converge on Canberra today to support the Federal Government's positive pathway towards community-based alternatives to immigration detention.

Chaired by the Refugee Council of Australia and involving 17 organisations representing millions of Australians the delegation will brief parliamentarians on best-practice community-based models to process asylum seekers.

RCOA chief executive officer Paul Power said the delegation strongly supported the Government's decision to pursue onshore processing of all asylum applications and alternatives to detention to people arriving by boat without a visa. Mr Power said the delegation was reaching out to the Government to help develop successful long-term community models.

"Our message to the Government is clear - we are ready to work with Government to build community support for successful community processing models."

The delegation is also calling for a greater focus on regional development, which Mr Power said "will do more than any other set of measures to address the insecurity that forces refugees and asylum seekers to engage people-smugglers in their efforts to find greater safety."

In addition to those participating in this delegation, "hundreds of organisations support a more compassionate approach", according to ACOSS Chief Executive, Cassandra Goldie.

In September ACOSS gathered support for community based arrangements from over 260 leading organisations and leading charities.

"It is misguided to be looking at off-shore solutions when the most effective, economical and humane method for processing asylum seekers is right here on our doorstep" she said.

Organisations who are part of this delegation include: Amnesty International Australia, Australian Catholic Bishops Conference, Australian Council of Social Service, Australian Council of Trade Unions, Australian Federation of Islamic Councils, Catalyst Australia Inc, ChilOut, Edmund Rice Centre, Executive Council of Australian Jewry, Federation of Ethnic Communities' Council of Australia, John Menadue, National Council of Churches in Australia, Oxfam Australia, Refugee Advice and Casework Service, Refugee Council of Australia, Uniting Church in Australia Assembly, Welcome to Australia.

MEDIA CONTACT: Andrew Williams 0488 035 535

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