Management Support Online (mso) is an affordable web based service providing management support and assistance, training and resource materials to community based, non government organisations. The service is a 'one stop shop' that deals with all aspects of the governance, management and operations and contains a comprehensive range of resources, self directed training programs, step by step guides to reviewing and implementing change, tools that can be downloaded and adapted, links to a wide range of national and international sites, and a confidential assistance and support service. (see also: www.managementsupportonline.com.au)