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NCOSS produces numerous submissions and reports on social policy, conference papers and other documents. This section of the site allows you to access an archive of our online documents. Content spans from 1997 to present, items older than 2 years will be found under the full listing for each category. |
Management Support Unit (MSU)
These resources are to help your community sector organisation improve all areas of it's management and governance.
DocumentsDate added
Information Sheet 21: Quality Improvement Standards in Governance and Management. Continuous quality improvement is a broad management term that describes a process through which organisations systematically assess and improve their performance along a range of criteria. Do quality standards aim to prescribe minimum levels of attainment and monitor compliance? Or do they focus on improving the quality of the service in the form of outcomes for clients?
Information Sheet No 15
Information Sheet No 3: Roles and Responsibilities of office bearers and general members of Board of Management of Incorporated Associations
Information Sheet 9: Selecting A Consultant (revised 2009)
Information Sheet 25: Strategic Planning
This information sheet examines the process of strategic planning. It defines the concepts, examines concerns and barriers to effective planning, analyses the benefits and the process of achieving an effective strategic plan. There is also a list of useful resources.
Information Sheet No 10: Professional Supervision