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| What's New (submissions, etc) |
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| NCOSS Resources |
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NCOSS produces numerous submissions and reports on social policy, conference papers and other documents. This section of the site allows you to access an archive of our online documents. Content spans from 1997 to present, items older than 2 years will be found under the full listing for each category. |
Management Support Unit (MSU)
These resources are to help your community sector organisation improve all areas of it's management and governance.
DocumentsDate added
Information Sheet No 2: A Code of Conduct for Boards of Management of Incorporated Non-Government Organisations
Information Sheet No 3: Roles and Responsibilities of office bearers and general members of Board of Management of Incorporated Associations
Information Sheet No 4: A Code of Conduct for Executive Officers of Voluntary Organisations
Information Sheet No 5: Attracting New Board Members
Information Sheet No 6: Ensuring a productive relationship between Board Members and the Executive Officer
Information Sheet No 7: Qualities for Good Leadership
Information Sheet No 8: Developing policies and procedures for grievances and complaints within non government organisations
Information Sheet No 10: Professional Supervision
Information Sheet No 11: The legalities of managing an incorporated community organisation
Information Sheet No 12: Monitoring and adopting standards
Information Sheet No 13: A Guide for Ethical Decision Making
Information Sheet No 15
Information Sheet No 16:
Undertaking Job Evaluations
Information Sheet No 17
Information Sheet 18: This information sheet outlines a process for managing staff performance effectively so that employees are supported and accountable for the performance of their duties. This ensures that they work to their maximum potential, quality services are delivered and the goals of the organisation are achieved.
Information Sheet No 19: The purpose of this information sheet is to assist managers to conduct a review that has value and benefit to both employees and the organisation.
Information Sheet 20: The purpose of this information sheet is to assist managers to deal with the vexed issue of poor performance. Some managers in small organisations may not have the skills and knowledge to enable them to deal with poor performance effectively.
Information Sheet No 1 (revised 2008): Simple measures to assist non-government organisations in maintaining good governance
Information Sheet 21: Quality Improvement Standards in Governance and Management. Continuous quality improvement is a broad management term that describes a process through which organisations systematically assess and improve their performance along a range of criteria. Do quality standards aim to prescribe minimum levels of attainment and monitor compliance? Or do they focus on improving the quality of the service in the form of outcomes for clients?
Information Sheet 9: Selecting A Consultant (revised 2009)