Information Sheet 26: This information sheet summarises the major changes under the new Act and provides 'plain English' answers to some of the most frequently asked questions.

Information Sheet 21: Quality Improvement Standards in Governance and Management. Continuous quality improvement is a broad management term that describes a process through which organisations systematically assess and improve their performance along a range of criteria. Do quality standards aim to prescribe minimum levels of attainment and monitor compliance? Or do they focus on improving the quality of the service in the form of outcomes for clients?

Information Sheet No 15

Information Sheet 27: This Management Support Unit resource guide provides suggestions, templates and additional information on internet-based resources for developing and maintaining good governance.

Information Sheet 03: UPDATE 2012 Roles and Responsibilities of Office Bearers and General Members of Boards and Management of Incorporated Associations. The people sitting on honorary boards and committees of management have important tasks that need to be carried out to ensure the good governance of the organisation. Just as paid staff in community organisations have job descriptions; it is reasonable that the role of committee members should be set out in writing in order to encourage accountability and efficiency. A list of these duties should be available to prospective members before they take office and discussed with the people concerned. This information sheet offers simple lists of the roles and responsibilities of office bearers and general members of boards of management of Incorporated Associations.

Information Sheet 9: Selecting a Consultant - update Feb 2012 This information sheet explores key issues in selecting and engaging a consultant. What not to expect from a consultant? What to do after the contract is signed? Evaluation, possible pitfalls and risk management when contracting a consultant.

Information Sheet 25: Strategic Planning This information sheet examines the process of strategic planning. It defines the concepts, examines concerns and barriers to effective planning, analyses the benefits and the process of achieving an effective strategic plan. There is also a list of useful resources.

Information Sheet No 10: Professional Supervision