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NCOSS Resources

NCOSS produces numerous submissions and reports on social policy, conference papers and other documents. This section allows you to access and download our online documents. Content spans from 1997 to present, most items older than 3 years will be found under the Resource Archive .

Management Support Unit (MSU)
These resources are to help your community sector organisation improve all areas of its management and governance.

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Information Sheet 21: Quality Improvement Standards in Governance and Management. Continuous quality improvement is a broad management term that describes a process through which organisations systematically assess and improve their performance along a range of criteria. Do quality standards aim to prescribe minimum levels of attainment and monitor compliance? Or do they focus on improving the quality of the service in the form of outcomes for clients?
Information Sheet No 15
Information Sheet 27: This Management Support Unit resource guide provides suggestions, templates and additional information on internet-based resources for developing and maintaining good governance.
Information Sheet 03: This information sheet offers simple lists of the roles and responsibilities of office bearers and general members of boards of management of Incorporated Associations. It also offers links to up-to-date resources.
Information Sheet 9: Selecting a Consultant - update Feb 2012 This information sheet explores key issues in selecting and engaging a consultant. What not to expect from a consultant? What to do after the contract is signed? Evaluation, possible pitfalls and risk management when contracting a consultant.
Information Sheet 25 examines the process of strategic planning. It defines the concept, examines concerns and barriers to effective planning, and outlines the benefits and the process of achieving an effective strategic plan. There is also a list a useful up-to-date resources.
file icon Supervisionhot! 10/07/2006
Information Sheet No 10: Professional Supervision
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