Information Sheet No 10: Professional Supervision

Information Sheet 25: Strategic Planning This information sheet examines the process of strategic planning. It defines the concepts, examines concerns and barriers to effective planning, analyses the benefits and the process of achieving an effective strategic plan. There is also a list of useful resources.

Information Sheet 9: Selecting a Consultant - update Feb 2012 This information sheet explores key issues in selecting and engaging a consultant. What not to expect from a consultant? What to do after the contract is signed? Evaluation, possible pitfalls and risk management when contracting a consultant.

Information Sheet No 3: Roles and Responsibilities of office bearers and general members of Board of Management of Incorporated Associations

Information Sheet 27: This Management Support Unit resource guide provides suggestions, templates and additional information on internet-based resources for developing and maintaining good governance.

Information Sheet No 15

Information Sheet 21: Quality Improvement Standards in Governance and Management. Continuous quality improvement is a broad management term that describes a process through which organisations systematically assess and improve their performance along a range of criteria. Do quality standards aim to prescribe minimum levels of attainment and monitor compliance? Or do they focus on improving the quality of the service in the form of outcomes for clients?

Information Sheet 26: This information sheet summarises the major changes under the new Act and provides 'plain English' answers to some of the most frequently asked questions.

Information Sheet No 17

Information Sheet 18: This information sheet outlines a process for managing staff performance effectively so that employees are supported and accountable for the performance of their duties. This ensures that they work to their maximum potential, quality services are delivered and the goals of the organisation are achieved.

Information sheet 29: Managing Risk defines risk and risk management, outlines the steps to develop and implement a risk management plan and provides links to useful resources

Information Sheet 14 : Managing Conflicts of Interest - UPDATE 2011 Conflicts of interest are a serious issue that all organisations need to prepare for, proactively. This information sheet defines what a conflict of interest is and provides a framework for managing the risks associated with real or perceived conflicts. A list of key resources, a sample template for a conflict of interest policy and a disclosure statement are included. Appendix: Declaration of Interest template, available as word document from within Information Sheet 14. It can be adopted or adapted to the needs of your organisation.

Information Sheet No 7: Qualities for Good Leadership

Information Sheet No 16: Undertaking Job Evaluations

Information Sheet No 8: Developing policies and procedures for grievances and complaints within non government organisations

Information Sheet 22: Governance and Partnerships This information sheet explores some of the issues that need to be addressed for the effective governance of formal partnership arrangements between non-profit organisations. It outlines possible risks and clearly recommends that you ‘look before you leap’.

Information Sheet No 1: Simple measures to assist non-government organisations in maintaining good governance

Information Sheet No 4: A Code of Conduct for Executive Officers of Voluntary Organisations

Information Sheet No 13: A Guide for Ethical Decision Making

Information Sheet No 6: Ensuring a productive relationship between Board Members and the Executive Officer